Service Manual

Related
Commands
preferred-method on page 1430 — configures the preferred method for contacting the person.
phone
Configure phone numbers to reach the contact person.
Syntax
phone primary phone [alternate phone]
To remove a phone number, use either the no phone primary or no phone alternate
commands.
Parameters
primary phone Enter the keyword primary then the primary phone number for the person.
alternate phone Enter the keyword alternate then the alternate phone number for the person.
Command Modes SUPPORTASSIST PERSON
Command
History
Version Description
9.9(0.0) Introduced on the S4810, S4820T, S3048–ON, S4048–ON, S5000, S6000,
S6000–ON, Z9500, MXL.
Usage
Information
The phone numbers may contain country codes, area codes and extensions, if necessary. Allowable
characters are 0 to 9, x, (, ), - and +.
This command is optional for SupportAssist service configuration.
Related
Commands
preferred-method on page 1430 — configures the preferred method for contacting the person.
preferred-method
Configure the preferred method for contacting the person.
Syntax
preferred-method {email | no-contact | phone]
Parameters
email Enter the keyword email to specify email as preferred method.
no-contact Enter the keywords no-contact to specify that there is no preferred method.
phone Enter the keyword phone to specify phone as preferred method.
Defaults no-contact
Command Modes SUPPORTASSIST PERSON
Command
History
Version Description
9.9(0.0) Introduced on the S4810, S4820T, S3048–ON, S4048–ON, S5000, S6000,
S6000–ON, Z9500, MXL.
Related
Commands
email-address on page 1429 — configures the email addresses to reach the contact person.
phone on page 1430 — configures phone numbers to reach the contact person.
time-zone
Configure the time zone for contacting the person.
Syntax
time-zone zone +-HH:MM[start-time HH:MM] [end-time HH:MM]
To remove the time zone, use the no time-zone [zone | start-time | end-time] command.
1430 SupportAssist