Service Manual

SupportAssist
SupportAssist sends troubleshooting data securely to Dell. SupportAssist in this Dell Networking OS release does not support
automated email notification at the time of hardware fault alert, automatic case creation, automatic part dispatch, or reports.
SupportAssist requires Dell Networking OS 9.9(0.0) and SmartScripts 9.7 or later to be installed on the Dell Networking device.
Topics:
• eula-consent
• support-assist
• support-assist activate
• support-assist activity
• SupportAssist Commands
• SupportAssist Activity Commands
• SupportAssist Company Commands
• SupportAssist Person Commands
• SupportAssist Server Commands
• show eula-consent
• show running-config
• show support-assist status
eula-consent
Accept or reject the end user license agreement (EULA).
Syntax
eula-consent {support-assist} {accept | reject}
Parameters
support-assist Enter the keywords support-assist to either accept or reject the EULA for the
specified service.
accept Enter the keyword accept to accept the EULA for the specified service.
reject Enter the keyword reject to reject the EULA for the specified service.
Defaults None
Command Modes CONFIGURATION
Command
History
Version Description
9.9(0.0) Introduced on the S4810, S4820T, S3048–ON, S4048–ON, S5000, S6000,
S6000–ON, Z9500, MXL.
Usage
Information
● When you run the command, the system displays a message with the information directing to the URL
for further information.
● If you reject the EULA, the configuration mode for the specified service is not usable.
● If there is an existing SupportAssist configuration, the configuration is not removed and the feature is
disabled.
Example
Dell(conf)# eula-consent support-assist accept
I accept the terms of the license agreement. You can reject
the license agreement by configuring this command
'eula-consent support-assist reject'.
By installing SupportAssist, you allow Dell to save your
contact information (e.g. name, phone number and/or
59
SupportAssist 1421