Service Manual

Table Of Contents
preferred-method {email | no-contact | phone]
Dell(conf-supportassist-pers-john_doe)#preferred-method email
Dell(conf-supportassist-pers-john_doe)#
5. Configure the time frame for contacting the person.
SUPPORTASSIST PERSON mode
[no] time-zone zone +-HH:MM[start-time HH:MM] [end-time HH:MM]
Dell(conf-supportassist-pers-john_doe)#time-zone zone 01:24 start-time
12:00 end-time 23:00
Dell(conf-supportassist-pers-john_doe)#
Configuring SupportAssist Server
SupportAssist Server mode allows you to configure server name and the means of reaching the server. By
default, a SupportAssist server URL has been configured on the device. Configuring a URL to reach the
SupportAssist remote server should be done only under the direction of Dell SupportChange.
To configure SupportAssist server, use the following commands.
1. Configure the name of the remote SupportAssist Server and move to SupportAssist Server mode.
SUPPORTASSIST mode
[no] server server-name
Dell(conf-supportassist)#server default
Dell(conf-supportassist-serv-default)#
2. Configure a proxy for reaching the SupportAssist remote server.
SUPPORTASSIST SERVER mode
[no] proxy-ip-address {ipv4-address | ipv6-address}port port-number
[ username userid password [encryption-type] password ]
Dell(conf-supportassist-serv-default)#proxy-ip-address 10.0.0.1 port 90
username test password 0 test1
Dell(conf-supportassist-serv-default)#
3. Enable communication with the SupportAssist server.
SUPPORTASSIST SERVER mode
[no] enable
Dell(conf-supportassist-serv-default)#enable
Dell(conf-supportassist-serv-default)#
4. Configure the URL to reach the SupportAssist remote server.
SUPPORTASSIST SERVER mode
[no] url uniform-resource-locator
Dell(conf-supportassist-serv-default)#url https://192.168.1.1/index.htm
Dell(conf-supportassist-serv-default)#
986
SupportAssist