Users Guide

the collection, transmission and/or use of the Collected Data,
you may not download, install or otherwise use SupportAssist.
2. Move to the SupportAssist Configuration mode, if the EULA has been accepted.
To manually configure SupportAssist, use the following set of configuration.
CONFIGURATION mode
support-assist
Dell(conf)#support-assist
Dell(conf-supportassist)#
3. (Optional) Configure the contact information for the company.
SUPPORTASSIST mode
contact-company name {company-name}[company-next-name] ... [company-next-name]
Dell(conf)#support-assist
Dell(conf-supportassist)#contact-company name test
Dell(conf-supportassist-cmpy-test)#
4. (Optional) Configure the contact name for an individual.
SUPPORTASSIST mode
contact-person [first <first-name>] last <last-name>
Dell(conf)#support-assist
Dell(conf-supportassist)#contact-person first john last doe
Dell(conf-supportassist-pers-john_doe)#
5. (Optional) Configure the name of the remote SupportAssist Server and move to SupportAssist Server mode.
SUPPORTASSIST mode
server server-name
Dell(conf)#support-assist
Dell(conf-supportassist)#server default
Dell(conf-supportassist-serv-default)#
You can configure a maximum of two servers:
• default server
• custom user configured server
6. Enable all activities and servers for the SupportAssist service.
SUPPORTASSIST mode
enable all
Dell(conf)#support-assist
Dell(conf-supportassist)#enable all
7. Trigger an activity event immediately.
EXEC Privilege mode
support-assist activity {full-transfer} start now
Dell#support-assist activity full-transfer start now
Configuring SupportAssist Activity
SupportAssist Activity mode allows you to configure and view the action-manifest file for a specific activity.
To configure SupportAssist activity, use the following commands.
1. Move to the SupportAssist Activity mode for an activity. Allows you to configure customized details for a specific activity.
SUPPORTASSIST mode
SupportAssist
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