Users Guide

Table Of Contents
View status
View the SupportAssist conguration status, details, and EULA information using the following show commands:
1 View the SupportAssist activity in EXEC mode.
show support-assist status
2 View the EULA license agreement in EXEC mode.
show support-assist eula
View SupportAssist status
OS10# show support-assist status
EULA support-assist : Accepted
Service : Enabled
Contact-Company : ExampleCompanyName
Street Address : Olympia
City : SanJose
State : California
Country : USA
Zipcode : 95123
Territory : West
Contact-person : Firstname Lastname
Primary email : youremail@example.com
Alternate email : emailid@example.com
Primary phone : 000-123-4567
Alternate phone : 777777777
Contact method : email
Server(configured) : default
Activity Enable State :
Activity State
--------------------------------
full-transfer Enabled
event-notification Enabled
Scheduled Activity List :
Activity Schedule Schedule created on
--------------------------------------------------------------------------------------
full-transfer None Never
Activity Status :
Activity Status last start last success
----------------------------------------------------------------------------------------
full-transfer Success 2019-06-13 16:08:51 2019-06-13 16:15:19
event-notification Success 2019-06-13 16:04:35 2019-06-13 16:04:39
keep-alive Success 2019-06-13 18:00:00 2019-06-13 17:30:03
Server Status :
Last KeepAlive Status : Failed
Last KeepAlive Successful at : 2019-06-13 17:30:03
Last KeepAlive Failed at : 2019-06-13 18:00:03
Last MFT Status : Success
Last MFT Successful at : 2019-06-13 16:15:19
Last MFT Failed at : Never
View EULA license
OS10# show support-assist eula
SUPPORTASSIST ENTERPRISE - SOFTWARE TERMS
*** IMPORTANT INFORMATION - PLEASE READ CAREFULLY ***
This SupportAssist Software ("Software") contains computer programs and other proprietary
material and information, the
use of which is governed by and expressly conditioned upon acceptance of this SupportAssist
Enterprise Software
Troubleshoot OS10
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