Users Guide

Version Description
9.10(0.0) Introduced on the C9010, Z9100–ON, S6100–ON, and S3100 series.
9.9(0.0) Introduced on the S4810, S4820T, S3048–ON, S4048–ON, S5000, S6000, S6000–ON,
Z9500, MXL.
Example
Dell# show running-config support-assist
!
support-assist
!
activity full-transfer
enable
activity-manifest install testing
!
contact-company name My Company
street-address 123 Main Street
address city MyCity country MyCountry
!
contact-person first john last doe
email-address primary [e-mail]
preferred-method email
!
server default
enable
url https://192.168.1.1/index.htm
Dell#
show support-assist status
Display information on SupportAssist feature status including any activities, status of communication, last time communication sent, and so
on.
Syntax
show support-assist status
Command Modes EXEC Privilege
Command History
This guide is platform-specic. For command information about other platforms, see the relevant Dell Networking
OS Command Line Reference Guide.
Version Description
9.10(0.0) Introduced on the C9010, Z9100–ON, S6100–ON, and S3100 series.
9.9(0.0) Introduced on the S4810, S4820T, S3048–ON, S4048–ON, S5000, S6000, S6000–ON,
Z9500, MXL.
Example
Dell# show support-assist status
SupportAssist Service: Installed
EULA: Accepted
Server: default
Enabled: Yes
URL: https://stor.g3.ph.dell.com
Service status: Enabled
Server: chennai
Enabled: Yes
URL: http://10.16.148.19/
Activity State Last Start Last Success
------------ ----------------------------
full-transfer Failure
Dell#
Dell# show support-assist status
SupportAssist Service: Installed
SupportAssist 1503