Reference Guide

Optional arguments
Qualifier Description
-h, --help Show the help message and exit.
-d, --debug Initiate verbose logging for debugging purposes.
--force_disable
Disable SupportAssist (type = SRS_Gateway), even if the VE Gateway server is not accessible.
Use case
If you decommission a gateway before disabling SupportAssist on a cluster, the appliance cannot communicate with the
decommissioned gateway. The appliance also cannot migrate to a new gateway. Using the --force_disable argument on
each appliance allows you to disable SupportAssist.
Modify contact information (svc_remote_support modify_contact)
Format
svc_remote_support modify_contact [--first_name <value>][--last_name <value>] [--email
<value>] [--office_phone value] [--mobile_phone <value>] [--location <value>]
Optional arguments
Qualifier
Description
--first_name
Specify the first name of the contact.
--last_name
Specify the last name of the contact.
--email
Specify the contact email.
--office_phone
Specify the contact office phone.
--mobile_phone
Specify the contact mobile phone.
--location
Specify the contact location.
Repair the remote support configuration (svc_remote_support
repair)
When you run this script on the master appliance, it inspects the cluster configuration and repairs any appliance that does not
match.
Format
svc_remote_support repair [-h] [-d] [-i]
Optional arguments
Qualifier
Description
-h, --help Show the help message and exit.
Service Commands 67