Reference Guide

Action Description
If SupportAssist is enabled, this script also reports the eVE docker container status.
modify_contact
Modify the remote support user contact information and credentials.
repair
Inspect and repair the remote support configuration.
When run on the master appliance, this script inspects the cluster configuration and repairs any appliance
that does not match that configuration.
For example, if SupportAssist is enabled on the cluster but is no longer enabled on an individual appliance,
this script reenables SupportAssist.
status
Display the status of the embedded SupportAssist system.
restart
Restart SupportAssist. Restart the eVE docker on the appliance if it is enabled.
All configuration data is preserved.
connectivity
List the appliance remote support connectivity status.
reinitialize
Reinitialize the eVE docker on the current appliance if it is enabled. This action stops the container, starts
it again, and then reprovisions it. This action requires embedded SupportAssist.
List the remote configuration (svc_remote_support list)
Format
usage: svc_remote_support list [-h] [-d] [-v] [-q] [--connectivity_stats [--count
<value>]]
Optional arguments
Qualifier
Description
-h, --help Show the help message and exit.
-d, --debug Initiate verbose logging for debugging purposes.
-v, --verbose List additional content.
-q, --quiet Suppress any additional prompts or messages.
If the parameter is enabled, enter 1 to exit. If the parameter is disabled, enter 0 to exit.
--connectivity_stats
Return the last count heart-beat results.
--count
Display the last keep-alive results to help with debugging.
Modify the remote support configuration
(svc_remote_support_modify)
Format
svc_remote_support modify [-h] [-d] [--force_disable]
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Service Commands