Users Guide
Category Event Reported To the CMC Description of the Failure Corrective Action
Controller in Chassis Slot X
has entered safe mode with
limited functionality due to
Critical Error during boot -
All drives will be hidden
conguration but both
cards are not set to Fault
Tolerant mode.
• The controller is cabled
incorrectly and discovery
detects a loop, or
duplicate SAS address.
• Pinned Cache.
Allow cache to ush, this may
include reinserting removed disks, or
replacing cables.
• Critical errors such as
memory errors were found on
the card.
Contact Dell Technical Support. For
more information, seeGetting help.
Shared PERC 8 controller was ashed from
Baseline v6 rmware (23.14.06.0013) to
Baseline v5 rmware (23.13.16-0013).
NOTE: This operation is not
supported.
Power cycle the VRTX chassis.
Hard drive indicator codes
Each hard drive carrier has an activity indicator and a status indicator. The indicators provide information about the current status of the
hard drive. The activity LED indicates whether hard drive is currently in use or not. The status LED indicates the power condition of the
hard drive.
Figure 10. Hard drive indicators
1
hard drive activity indicator 2 hard drive status indicator
3 hard drive
NOTE: If the hard drive is in the Advanced Host Controller Interface (AHCI) mode, the status indicator (on the right side) does
not turn on.
Troubleshooting 59