Users Guide

Downloading drivers from the Dell Systems Service

and Diagnostic Tools media for Windows

To download drivers from the Dell Systems Service and Diagnostic Tools media:

1 Insert the Dell Systems Service and Diagnostics Tools media in a system.

The Welcome to Dell Service and Diagnostic Utilities screen is displayed.

2 Select your system model and operating system.

For the list of supported operating systems, see Supported Operating Systems.

3 Click Continue.

4 From the list of drivers displayed, select the driver you require.

5 Select the self-extracting zip le and click Run.

6 Copy the driver to a diskette drive, CD, DVD, or USB drive.

Repeat this step for all the drivers you require.

7 During the operating system installation, use the media that you created with the Load Driver option to load mass storage drivers.

For more information on reinstalling the operating system, see the relevant document at Dell.com/support/home.

Installing or updating Windows drivers for Shared

PERC 8

This procedure is applicable for updating the drivers for supported Windows operating systems.

NOTE

: PERC H310/H710/H710P/H810 controllers use the same driver as Shared PERC 8 and do not require separate driver

installations.

NOTE: For more information, see the

PowerEdge VRTX Storage Subsystem Compatibility Matrix

at Dell.com/support/home.

NOTE: Close all applications on your system before you update the driver.

1 Insert the media (CD, DVD, or USB drive) containing the driver.

2 Select Start > Settings > Control Panel > System.

The System Properties screen is displayed.

NOTE

: The path to System Properties may vary depending on the operating system family.

3 Click on the Hardware tab.

4 Click Device Manager.

The Device Manager screen is displayed.

NOTE

: The path to Device Manager may vary depending on the operating system family.

5 Expand SCSI and RAID Controllers by double-clicking the entry or by clicking the plus symbol next to SCSI and RAID Controller.

NOTE

: In Windows Server 2012 or Windows Server 2008, the Shared PERC 8 card is listed under Storage Controllers.

6 Double-click the RAID controller for which you want to update the driver.

7 Click the Driver tab and click Update Driver.

The screen to update the device driver wizard is displayed.

8 Select Install from a list or specic location.

9 Click Next.

10 Follow the steps in the wizard and browse to the location of the driver les.

11 Select the INF le from the driver media (CD, DVD, or other media).

12 Click Next and continue with the installation steps in the wizard.

13 Click Finish to exit the wizard and reboot the system for the changes to take place.

Firmware and driver installation