Users Guide

Getting help

You can get help with your Dell product by contacting Dell, or send feedback on product documentation.

Topics:

• Contacting Dell EMC

• Locating your system Service Tag

• Related Documentation

• Documentation feedback

Contacting Dell EMC

NOTE: If you do not have an active internet connection, you can find the contact information on your purchase invoice,

packing slip, bill, or in the product catalog.

Dell EMC provides several online and telephone-based support and service options. Availability varies by country and product,

and some services may not be available in your area. To contact Dell EMC for sales, technical support, or customer service

issues:

Go to Dell.com/contactdell.

Locating your system Service Tag

Your system is identified by a unique Express Service Code and Service Tag number. The Express Service Code and Service Tag

are found on the front of a physical DR Series system by pulling out the information tag. The service tag can also be found on

the Support page in the GUI. This information is used to route support calls to the appropriate personnel for resolution.