Users Guide
Virtual disk rebuild status in the BIOS Configuration Utility
(<CTRL><R>) or in UEFI HII
Likely Cause: Rebuild is not supported in the BIOS Configuration Utility (<CTRL><R>) or in UEFI HII mode.
Corrective
Action:
Boot to a supported operating system. Rebuild starts. To view rebuild status, install a supported storage
application.
Physical disk - related errors
● The physical disk fails on page 43
● Cannot Initialize a Physical Disk
● Status LED is not working
● A physical disk is not visible in the BIOS Configuration Utility or is offline on page 43
● A physical disk is not visible in the BIOS Configuration Utility or is offline on page 43
The physical disk fails
If the physical disk fails, check the following causes:
● A physical disk is not visible in the BIOS Configuration Utility or is offline on page 43.
● A physical disk is highlighted red at the BIOS Configuration Utility or Ctrl R on page 44.
Cannot initialize a physical disk
Check whether or not the physical disk is:
1. Already a member of a virtual disk.
2. Currently a global or dedicated hot spare.
3. Reporting an Offline state.
Only physical disks that are Ready state can be initialized.
Status LED is not working
Ensure system is booted to the operating system. Install Dell Open Manage Server Administrator management utility version
7.0 (or higher).
A physical disk is not visible in the BIOS Configuration Utility or is
offline
1. Check that the cables are properly connected.
2. Check that the physical disk is installed properly in the system’s backplane.
3. Check the system’s backplane for damage.
4. Reinstall the physical disk and ensure that it is seated correctly in the system’s backplane.
5. Check if the Physical Disk might be a SAS drive.
6. Perform a Rescan, to perform either of the following:
a. Update the status of storage devices attached to the controller.
b. Fix an error caused by deleting or initializing a virtual disk.
Troubleshooting your system
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