Users Guide

Importing secure virtual disk...........................................................................................................................................74
Import secured non-RAID disk....................................................................................................................................... 74
Dell EMC OpenManage Secure Enterprise Key Manager........................................................................................75
Supported controllers for OpenManage Secure Enterprise Key Manager.................................................... 75
Managing enterprise key manager mode...............................................................................................................75
Disabling enterprise key manager mode.................................................................................................................75
Managing virtual disks in enterprise key manager mode................................................................................... 75
Migration of drives from local key management to enterprise key management........................................76
Chapter 9: Troubleshooting......................................................................................................... 77
Single virtual disk performance or latency in hypervisor configurations..............................................................77
Adapter at baseport not responding error message................................................................................................. 77
BIOS disabled error message..........................................................................................................................................78
Configured disks removed or not accessible error message.................................................................................. 78
Dirty cache data error message.....................................................................................................................................78
Discovery error message................................................................................................................................................. 79
Drive Configuration Changes Error Message............................................................................................................. 79
Windows operating system installation errors .......................................................................................................... 79
Firmware fault state error message..............................................................................................................................79
Extra enclosure error message...................................................................................................................................... 79
Foreign configuration found error message............................................................................................................... 80
Foreign configuration not found in HII error message............................................................................................. 80
Degraded state of virtual disks...................................................................................................................................... 80
Memory errors................................................................................................................................................................... 80
Preserved Cache State.................................................................................................................................................... 81
Security key errors.............................................................................................................................................................81
Secured foreign import errors...................................................................................................................................81
Failure to select or configure non Self-Encrypting Disks non-SED................................................................. 81
Failure to delete security key.................................................................................................................................... 81
Failure of Cryptographic Erase task on secured physical disks........................................................................ 81
General issues.................................................................................................................................................................... 82
PERC card has yellow bang in device manager................................................................................................... 82
PERC card not seen in device manager.................................................................................................................82
Physical disk issues........................................................................................................................................................... 82
Physical disk in failed state....................................................................................................................................... 82
Unable to rebuild a fault tolerant virtual disk........................................................................................................82
Fatal error or data corruption reported..................................................................................................................82
Physical disk displayed as blocked.......................................................................................................................... 82
Multiple disks are inaccessible..................................................................................................................................83
Rebuilding data for a failed physical disk............................................................................................................... 83
Virtual disk fails during rebuild using a global hot spare.....................................................................................83
Dedicated hot spare disk fails during rebuild........................................................................................................ 83
Redundant virtual disk fails during reconstruction.............................................................................................. 84
Virtual disk fails rebuild using a dedicated hot spare..........................................................................................84
Physical disk takes a long time to rebuild.............................................................................................................. 84
SMART errors.................................................................................................................................................................... 84
Smart error detected on a physical disk in a redundant virtual disk............................................................... 84
Smart error detected on a physical disk in a non-redundant virtual disk...................................................... 85
Replace member errors....................................................................................................................................................85
Source disk fails during replace member operation............................................................................................ 85
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