Users Guide
Table Of Contents
- Dell EMC PowerEdge RAID Controller 10 User’s Guide PERC H345, H740P, H745, H745P MX, and H840
- Contents
- Overview
- Getting Started
- Features
- Controller features
- Virtual disk features
- Hard drive features
- Fault tolerance
- Operating system device enumeration
- Controller mode
- Non-RAID disk
- Deploying the PERC card
- Removing the PERC H345 adapter
- Installing the PERC H345 adapter
- Removing the PERC H345 front card
- Installing the PERC H345 front card
- Removing the PERC H740P adapter
- Installing the PERC H740P adapter
- Removing the PERC H740P mini monolithic
- Installing the PERC H740P mini monolithic
- Removing the PERC H745 adapter
- Installing the PERC H745 adapter
- Removing the PERC H745 front card
- Installing the PERC H745 front card
- Removing the PERC H745P MX adapter card
- Installing the PERC H745P MX adapter card
- Removing the PERC H840 card
- Installing the PERC H840 card
- Part replacement of a PERC card in eHBA mode
- Part replacement of a PERC card in RAID mode with another in eHBA mode
- Driver installation
- Creating the device driver media
- Windows driver installation
- Installing the driver during a Windows Server 2012 R2 and newer installation
- Installing the driver after Windows Server 2012 R2 and newer installation
- Updating PERC 10 driver for existing Windows Server 2012 R2 and newer
- Linux driver installation
- Firmware
- HII configuration utility
- Entering the HII configuration utility
- Exiting the HII configuration utility
- Navigating to Dell PERC 10 configuration utility
- HII Configuration utility dashboard view options
- Configuration management
- Controller management
- Virtual disk management
- Physical disk management
- Hardware components
- Security key management in the HII configuration utility
- Security key and RAID management
- Security key implementation
- Local Key Management
- Creating security key
- Changing Security Settings
- Disabling security key
- Create secured virtual disk
- Secure non-RAID disks
- Secure preexisting virtual disk
- Importing secure virtual disk
- Import secured non-RAID disk
- Dell EMC OpenManage Secure Enterprise Key Manager
- Troubleshooting
- Single virtual disk performance or latency in hypervisor configurations
- Adapter at baseport not responding error message
- BIOS disabled error message
- Configured disks removed or not accessible error message
- Dirty cache data error message
- Discovery error message
- Drive Configuration Changes Error Message
- Windows operating system installation errors
- Firmware fault state error message
- Extra enclosure error message
- Foreign configuration found error message
- Foreign configuration not found in HII error message
- Degraded state of virtual disks
- Memory errors
- Preserved Cache State
- Security key errors
- General issues
- Physical disk issues
- Physical disk in failed state
- Unable to rebuild a fault tolerant virtual disk
- Fatal error or data corruption reported
- Physical disk displayed as blocked
- Multiple disks are inaccessible
- Rebuilding data for a failed physical disk
- Virtual disk fails during rebuild using a global hot spare
- Dedicated hot spare disk fails during rebuild
- Redundant virtual disk fails during reconstruction
- Virtual disk fails rebuild using a dedicated hot spare
- Physical disk takes a long time to rebuild
- SMART errors
- Replace member errors
- Linux operating system errors
- Drive indicator codes
- HII error messages
- Appendix RAID description
- Getting help
- Documentation resources
3. Click Continue.
4. From the list of drivers displayed, select the driver you require.
5. Select the self-extracting ZIP file and click Run.
6. Copy the driver to a CD, DVD, or USB drive.
7. Repeat this procedure for all the drivers you require.
Windows driver installation
Before you install the Windows driver for PERC 10, you must first create a device driver media.
● Read the Microsoft Getting Started document that shipped with your operating system.
● Ensure that your system has the latest BIOS, firmware, and driver updates. If required, download the latest BIOS, firmware,
and driver updates from www.dell.com/support/home.
● Create a device driver media using one of the methods listed below:
○ USB drive
○ CD
○ DVD
Installing the driver during a Windows Server 2012 R2
and newer installation
To install the driver:
1. Boot the system using the Windows Server 2012 R2, or newer media.
2. Follow the on-screen instructions until you reach Where do you want to install Windows Server 2012 R2 or newer
window and then select Load driver.
3. As prompted, insert the installation media and browse to the appropriate location.
4. Select a PERC 10 series card from the list.
5. Click Next and continue installation.
Installing the driver after Windows Server 2012 R2
and newer installation
Perform the following steps to configure the driver for the RAID controller on a system that already has Windows installed:
1. Turn off the system.
2. Install the new RAID controller in the system.
For detailed instructions on installing the RAID controller in the system, see Deploying the PERC card.
3. Turn on the system.
The Found New Hardware Wizard screen displays the detected hardware device.
4. Click Next.
5. On the Locate device driver screen, select Search for a suitable driver for my device and click Next.
6. Browse and select the drivers from the Locate Driver Files screen.
7. Click Next.
The wizard detects and installs the appropriate device drivers for the new RAID controller.
8. Click Finish to complete the installation.
9. Reboot the system when prompted.
Driver installation
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