Users Guide
Table Of Contents
- Dell EMC PowerEdge RAID Controller 10 User’s Guide PERC H345, H740P, H745, H745P MX, and H840
- Contents
- Overview
- Getting Started
- Features
- Controller features
- Virtual disk features
- Hard drive features
- Fault tolerance
- Operating system device enumeration
- Controller mode
- Non-RAID disk
- Deploying the PERC card
- Removing the PERC H345 adapter
- Installing the PERC H345 adapter
- Removing the PERC H345 front card
- Installing the PERC H345 front card
- Removing the PERC H740P adapter
- Installing the PERC H740P adapter
- Removing the PERC H740P mini monolithic
- Installing the PERC H740P mini monolithic
- Removing the PERC H745 adapter
- Installing the PERC H745 adapter
- Removing the PERC H745 front card
- Installing the PERC H745 front card
- Removing the PERC H745P MX adapter card
- Installing the PERC H745P MX adapter card
- Removing the PERC H840 card
- Installing the PERC H840 card
- Part replacement of a PERC card in eHBA mode
- Part replacement of a PERC card in RAID mode with another in eHBA mode
- Driver installation
- Creating the device driver media
- Windows driver installation
- Installing the driver during a Windows Server 2012 R2 and newer installation
- Installing the driver after Windows Server 2012 R2 and newer installation
- Updating PERC 10 driver for existing Windows Server 2012 R2 and newer
- Linux driver installation
- Firmware
- HII configuration utility
- Entering the HII configuration utility
- Exiting the HII configuration utility
- Navigating to Dell PERC 10 configuration utility
- HII Configuration utility dashboard view options
- Configuration management
- Controller management
- Virtual disk management
- Physical disk management
- Hardware components
- Security key management in the HII configuration utility
- Security key and RAID management
- Security key implementation
- Local Key Management
- Creating security key
- Changing Security Settings
- Disabling security key
- Create secured virtual disk
- Secure non-RAID disks
- Secure preexisting virtual disk
- Importing secure virtual disk
- Import secured non-RAID disk
- Dell EMC OpenManage Secure Enterprise Key Manager
- Troubleshooting
- Single virtual disk performance or latency in hypervisor configurations
- Adapter at baseport not responding error message
- BIOS disabled error message
- Configured disks removed or not accessible error message
- Dirty cache data error message
- Discovery error message
- Drive Configuration Changes Error Message
- Windows operating system installation errors
- Firmware fault state error message
- Extra enclosure error message
- Foreign configuration found error message
- Foreign configuration not found in HII error message
- Degraded state of virtual disks
- Memory errors
- Preserved Cache State
- Security key errors
- General issues
- Physical disk issues
- Physical disk in failed state
- Unable to rebuild a fault tolerant virtual disk
- Fatal error or data corruption reported
- Physical disk displayed as blocked
- Multiple disks are inaccessible
- Rebuilding data for a failed physical disk
- Virtual disk fails during rebuild using a global hot spare
- Dedicated hot spare disk fails during rebuild
- Redundant virtual disk fails during reconstruction
- Virtual disk fails rebuild using a dedicated hot spare
- Physical disk takes a long time to rebuild
- SMART errors
- Replace member errors
- Linux operating system errors
- Drive indicator codes
- HII error messages
- Appendix RAID description
- Getting help
- Documentation resources
Using persistent hot spare slots.............................................................................................................................. 29
Physical disk hot swapping....................................................................................................................................... 30
Using replace member and revertible hot spares................................................................................................ 30
Controller cache.......................................................................................................................................................... 30
Controller cache preservation...................................................................................................................................31
Battery Transparent Learn Cycle............................................................................................................................. 31
Operating system device enumeration......................................................................................................................... 31
Controller mode................................................................................................................................................................. 32
RAID mode.................................................................................................................................................................... 32
Enhanced HBA mode..................................................................................................................................................32
Non-RAID disk....................................................................................................................................................................33
Chapter 4: Deploying the PERC card........................................................................................... 34
Removing the PERC H345 adapter.............................................................................................................................. 34
Installing the PERC H345 adapter................................................................................................................................ 35
Removing the PERC H345 front card..........................................................................................................................36
Installing the PERC H345 front card............................................................................................................................ 37
Removing the PERC H740P adapter............................................................................................................................38
Installing the PERC H740P adapter..............................................................................................................................39
Removing the PERC H740P mini monolithic.............................................................................................................. 39
Installing the PERC H740P mini monolithic................................................................................................................ 40
Removing the PERC H745 adapter............................................................................................................................... 41
Installing the PERC H745 adapter.................................................................................................................................42
Removing the PERC H745 front card.......................................................................................................................... 43
Installing the PERC H745 front card............................................................................................................................ 44
Removing the PERC H745P MX adapter card.......................................................................................................... 45
Installing the PERC H745P MX adapter card.............................................................................................................46
Removing the PERC H840 card.................................................................................................................................... 47
Installing the PERC H840 card...................................................................................................................................... 48
Part replacement of a PERC card in eHBA mode..................................................................................................... 48
Part replacement of a PERC card in RAID mode with another in eHBA mode.................................................. 48
Chapter 5: Driver installation...................................................................................................... 50
Creating the device driver media.................................................................................................................................. 50
Downloading drivers from the Dell support website...........................................................................................50
Downloading drivers from the Dell systems service and diagnostic tools media ....................................... 50
Windows driver installation..............................................................................................................................................51
Installing the driver during a Windows Server 2012 R2 and newer installation.................................................. 51
Installing the driver after Windows Server 2012 R2 and newer installation ....................................................... 51
Updating PERC 10 driver for existing Windows Server 2012 R2 and newer...................................................... 52
Linux driver installation.................................................................................................................................................... 52
Installing or updating the RPM driver package with KMOD support..............................................................53
Installing or updating the RPM driver package with KMP support.................................................................53
Loading the driver during operating system installation.................................................................................... 53
Chapter 6: Firmware................................................................................................................... 55
Installing the firmware using DUP.................................................................................................................................55
Chapter 7: HII configuration utility.............................................................................................. 56
4
Contents