Users Guide
Table Of Contents
- Dell EMC PowerEdge RAID Controller 10 User’s Guide PERC H345, H740P, H745, H745P MX, and H840
- Contents
- Overview
- Getting Started
- Features
- Controller features
- Virtual disk features
- Hard drive features
- Fault tolerance
- Operating system device enumeration
- Controller mode
- Non-RAID disk
- Deploying the PERC card
- Removing the PERC H345 adapter
- Installing the PERC H345 adapter
- Removing the PERC H345 front card
- Installing the PERC H345 front card
- Removing the PERC H740P adapter
- Installing the PERC H740P adapter
- Removing the PERC H740P mini monolithic
- Installing the PERC H740P mini monolithic
- Removing the PERC H745 adapter
- Installing the PERC H745 adapter
- Removing the PERC H745 front card
- Installing the PERC H745 front card
- Removing the PERC H745P MX adapter card
- Installing the PERC H745P MX adapter card
- Removing the PERC H840 card
- Installing the PERC H840 card
- Part replacement of a PERC card in eHBA mode
- Part replacement of a PERC card in RAID mode with another in eHBA mode
- Driver installation
- Creating the device driver media
- Windows driver installation
- Installing the driver during a Windows Server 2012 R2 and newer installation
- Installing the driver after Windows Server 2012 R2 and newer installation
- Updating PERC 10 driver for existing Windows Server 2012 R2 and newer
- Linux driver installation
- Firmware
- HII configuration utility
- Entering the HII configuration utility
- Exiting the HII configuration utility
- Navigating to Dell PERC 10 configuration utility
- HII Configuration utility dashboard view options
- Configuration management
- Controller management
- Virtual disk management
- Physical disk management
- Hardware components
- Security key management in the HII configuration utility
- Security key and RAID management
- Security key implementation
- Local Key Management
- Creating security key
- Changing Security Settings
- Disabling security key
- Create secured virtual disk
- Secure non-RAID disks
- Secure preexisting virtual disk
- Importing secure virtual disk
- Import secured non-RAID disk
- Dell EMC OpenManage Secure Enterprise Key Manager
- Troubleshooting
- Single virtual disk performance or latency in hypervisor configurations
- Adapter at baseport not responding error message
- BIOS disabled error message
- Configured disks removed or not accessible error message
- Dirty cache data error message
- Discovery error message
- Drive Configuration Changes Error Message
- Windows operating system installation errors
- Firmware fault state error message
- Extra enclosure error message
- Foreign configuration found error message
- Foreign configuration not found in HII error message
- Degraded state of virtual disks
- Memory errors
- Preserved Cache State
- Security key errors
- General issues
- Physical disk issues
- Physical disk in failed state
- Unable to rebuild a fault tolerant virtual disk
- Fatal error or data corruption reported
- Physical disk displayed as blocked
- Multiple disks are inaccessible
- Rebuilding data for a failed physical disk
- Virtual disk fails during rebuild using a global hot spare
- Dedicated hot spare disk fails during rebuild
- Redundant virtual disk fails during reconstruction
- Virtual disk fails rebuild using a dedicated hot spare
- Physical disk takes a long time to rebuild
- SMART errors
- Replace member errors
- Linux operating system errors
- Drive indicator codes
- HII error messages
- Appendix RAID description
- Getting help
- Documentation resources
Table 6. Drive state/operation (continued)
Drive state/operation Unconfigured
slot
Slot configured in VD
Insert configured locked drive into the system
(unlockable)
Foreign Cryptographic Erase (If configured VD is not
secured)
● Rebuild or copyback start
● Original drive data lost
Insert locked drive into the system (non-unlockable) Foreign locked Foreign locked
Physical disk hot swapping
NOTE: To check if the backplane supports hot swapping, see your system owner's manual.
Hot swapping is the manual replacement of a disk while the PERC 10 series cards are online and performing their normal
functions. The following requirements must be met before hot swapping a physical disk:
● The system backplane or enclosure must support hot swapping for the PERC 10 series cards.
● The replacement disk must be of the same protocol and disk technology. For example, only a SAS hard drive can replace a
SAS hard drive and only a SATA SSD can replace a SATA SSD.
Using replace member and revertible hot spares
The replace member functionality allows a previously commissioned hot spare to revert to a usable hot spare. When a disk failure
occurs within a virtual disk, an assigned hot spare, dedicated, or global, is commissioned and begins rebuilding until the virtual
disk is optimal. After the failed disk is replaced in the same slot and the rebuild to the hot spare is complete, the controller
automatically starts to copy data from the commissioned hot spare to the newly inserted disk. After the data is copied, the
new disk is a part of the virtual disk and the hot spare is reverted to being a ready hot spare. This allows hot spares to
remain in specific enclosure slots. While the controller is reverting the hot spare, the virtual disk remains optimal. The controller
automatically reverts a hot spare only if the failed disk is replaced with a new disk in the same slot. If the new disk is not placed
in the same slot, a manual replace member operation can be used to revert a previously commissioned hot spare.
NOTE:
A replace member operation typically causes a temporary impact to disk performance. Once the operation
completes, performance returns to normal.
Controller cache
The H740P, H745, H745P MX, and H840 cards contain the local DRAM on the controllers. This DRAM can cache I/O operations
per second for Write Back, Read Ahead virtual disks to improve the performance.
NOTE:
Virtual disks consisting of SSDs may not see a difference in performance using controller cache and may benefit by
Fastpath.
I/O workload that is slow to HDDs, such as random 512 B and 4 KB, may take some time to flush cached data. Cache is flushed
periodically but for configuration changes or system shutdown, the cache is required to be flushed before the operation can be
completed. It can take several minutes to flush cache for some workloads depending on the speed of the HDDs and the amount
of data in the cache.
The following operations require a complete cache flush:
CAUTION: Reduce or stop the running workload before performing any of these operations.
● Configuration changes (add or delete VDs, VD cache setting changes, foreign configuration scan, and import)
● System reboot or shutdown
● Abrupt power loss causing Cache preservation
NOTE:
The iDRAC or OpenManage periodically scans for the foreign configurations when the foreign disks are present,
these actions may degrade the performance periodically. If a foreign disk is present, it is recommended to import, clear, or
remove the foreign disk to prevent an impact on the performance.
30 Features