Users Guide
Table Of Contents
- Dell EMC PowerEdge RAID Controller 10 User’s Guide PERC H345, H740P, H745, H745P MX, and H840
- Contents
- Overview
- Getting Started
- Features
- Controller features
- Virtual disk features
- Hard drive features
- Fault tolerance
- Operating system device enumeration
- Controller mode
- Non-RAID disk
- Deploying the PERC card
- Removing the PERC H345 adapter
- Installing the PERC H345 adapter
- Removing the PERC H345 front card
- Installing the PERC H345 front card
- Removing the PERC H740P adapter
- Installing the PERC H740P adapter
- Removing the PERC H740P mini monolithic
- Installing the PERC H740P mini monolithic
- Removing the PERC H745 adapter
- Installing the PERC H745 adapter
- Removing the PERC H745 front card
- Installing the PERC H745 front card
- Removing the PERC H745P MX adapter card
- Installing the PERC H745P MX adapter card
- Removing the PERC H840 card
- Installing the PERC H840 card
- Part replacement of a PERC card in eHBA mode
- Part replacement of a PERC card in RAID mode with another in eHBA mode
- Driver installation
- Creating the device driver media
- Windows driver installation
- Installing the driver during a Windows Server 2012 R2 and newer installation
- Installing the driver after Windows Server 2012 R2 and newer installation
- Updating PERC 10 driver for existing Windows Server 2012 R2 and newer
- Linux driver installation
- Firmware
- HII configuration utility
- Entering the HII configuration utility
- Exiting the HII configuration utility
- Navigating to Dell PERC 10 configuration utility
- HII Configuration utility dashboard view options
- Configuration management
- Controller management
- Virtual disk management
- Physical disk management
- Hardware components
- Security key management in the HII configuration utility
- Security key and RAID management
- Security key implementation
- Local Key Management
- Creating security key
- Changing Security Settings
- Disabling security key
- Create secured virtual disk
- Secure non-RAID disks
- Secure preexisting virtual disk
- Importing secure virtual disk
- Import secured non-RAID disk
- Dell EMC OpenManage Secure Enterprise Key Manager
- Troubleshooting
- Single virtual disk performance or latency in hypervisor configurations
- Adapter at baseport not responding error message
- BIOS disabled error message
- Configured disks removed or not accessible error message
- Dirty cache data error message
- Discovery error message
- Drive Configuration Changes Error Message
- Windows operating system installation errors
- Firmware fault state error message
- Extra enclosure error message
- Foreign configuration found error message
- Foreign configuration not found in HII error message
- Degraded state of virtual disks
- Memory errors
- Preserved Cache State
- Security key errors
- General issues
- Physical disk issues
- Physical disk in failed state
- Unable to rebuild a fault tolerant virtual disk
- Fatal error or data corruption reported
- Physical disk displayed as blocked
- Multiple disks are inaccessible
- Rebuilding data for a failed physical disk
- Virtual disk fails during rebuild using a global hot spare
- Dedicated hot spare disk fails during rebuild
- Redundant virtual disk fails during reconstruction
- Virtual disk fails rebuild using a dedicated hot spare
- Physical disk takes a long time to rebuild
- SMART errors
- Replace member errors
- Linux operating system errors
- Drive indicator codes
- HII error messages
- Appendix RAID description
- Getting help
- Documentation resources
Table 1. PERC cards (continued)
Feature PERC H345 PERC H740P PERC H745 PERC H745P MX PERC H840
Drives types 3 Gbps SATA, 6
Gbps SATA/SAS,
and 12 Gbps SAS
3 Gbps SATA, 6
Gbps SATA/SAS,
and 12 Gbps SAS
3 Gbps SATA, 6
Gbps SATA/SAS,
and 12 Gbps SAS
3 Gbps SATA, 6
Gbps SATA/SAS,
and 12 Gbps SAS
6 Gbps SAS, and 12
Gbps SAS
VD strip size 64 kB 64 kB, 128 kB, 256
kB, 512 kB, 1 MB
64 kB, 128 kB, 256
kB, 512 kB, 1 MB
64 kB, 128 kB, 256
kB, 51 2 kB, 1 MB
64 kB, 128 kB, 256
kB, 512 kB, 1 MB
PCIe support Gen 3 Gen 3 Gen 3 Gen 3 Gen 3
Maximum drive
support
● Without SAS
Expander: 16
per controller
● With SAS
Expander:
Limited by
platform
offering
● Without SAS
Expander: 8
drives per
controller
● With SAS
Expander:
Limited by
platform
offering
● Without SAS
Expander: 16
drives per
controller
● With SAS
Expander:
Limited by
platform
offering
● Without SAS
Expander: 16
drives per
controller
● With SAS
Expander:
Limited by
platform
offering
240
NOTE: Enhanced HBA mode is supported from firmware version 50.5.0-1750 and later.
NOTE: Enterprise key manager mode is supported from firmware version 50.5.1-2633 and later.
NOTE: 240 virtual disks can be created only within a PD240 profile, for more information see Profile Management.
Management applications for PERC cards
Dell OpenManage Storage Management applications enable you to manage and configure the RAID system, create and manage
multiple disk groups, control and monitor multiple RAID systems, and provide online maintenance. The management applications
for all PERC cards include:
● Comprehensive Embedded Management
● Dell OpenManage Storage Management
● Human Interface Infrastructure (HII) Configuration Utility
● The PERC CLI
NOTE: The BIOS configuration utility <Ctrl> <R> is not supported on PERC 10 cards.
Comprehensive Embedded Management
Comprehensive Embedded Management (CEM) is a storage management solution for Dell systems that enables you to
effectively monitor the RAID and network controllers installed on the system using iDRAC without an operating system installed
on the system.
Using CEM enables you to perform the following:
● Monitor devices with and without an operating system installed on the system.
● Provide a specific location to access monitored data of the storage devices and network cards.
● Allows controller configuration for all PERC 10 cards.
NOTE:
If you boot the system to HII (F2) or Lifecycle Controller (F10), then you cannot view the PERC cards on the CEM
UI. The PERC cards are displayed on the CEM UI only after the system boot is complete.
NOTE: It is not recommended to create more than 8 VDs simultaneously with CEM.
10 Overview