Users Guide
Table Of Contents
- Dell Technologies PowerEdge RAID Controller 11 User’s Guide PERC H755 adapter, H755 front SAS, H755N front NVMe, and PERC H755 MX adapter
- Contents
- Dell Technologies PowerEdge RAID Controller 11
- Applications and User Interfaces supported by PERC 11
- Features of PowerEdge RAID Controller 11
- Controller features
- Virtual disk features
- Hard drive features
- Fault tolerance
- Install and remove a PERC 11 card
- Safety instructions
- Before working inside your system
- After working inside your system
- Remove the PERC H755 adapter
- Install the PERC H755 adapter
- Remove the PERC H755 front SAS card
- Install the PERC H755 front SAS card
- Remove the PERC H755N front NVMe card
- Install the PERC H755N front NVMe card
- Remove the PERC H755 MX adapter
- Install the PERC H755 MX adapter
- Driver support for PERC 11
- Firmware
- Manage PERC 11 controllers using HII configuration utility
- Enter the PERC 11 HII configuration utility
- Exit the PERC 11 HII configuration utility
- Navigate to Dell PERC 11 configuration utility
- View the HII Configuration utility dashboard
- Configuration management
- Controller management
- Clear controller events
- Save controller events
- Save debug log
- Enable security
- Disable security
- Change security settings
- Restore factory default settings
- Auto configure behavior
- Manage controller profile
- Advanced controller properties
- Virtual disk management
- Physical disk management
- Hardware components
- Security key management in HII configuration utility
- Security key and RAID management
- Security key implementation
- Local Key Management
- Create a security key
- Change Security Settings
- Disable security key
- Create a secured virtual disk
- Secure a non-RAID disk
- Secure a pre-existing virtual disk
- Import a secured non-RAID disk
- Import a secured virtual disk
- Dell Technologies OpenManage Secure Enterprise Key Manager
- Supported controllers for OpenManage Secure Enterprise Key Manager
- Manage enterprise key manager mode
- Disable enterprise key manager mode
- Manage virtual disks in enterprise key manager mode
- Manage non–RAID disks in enterprise key manager mode
- Migration of drives from local key management to enterprise key management
- Troubleshooting
- Single virtual disk performance or latency in hypervisor configurations
- Configured disks removed or not accessible error message
- Dirty cache data error message
- Discovery error message
- Drive Configuration Changes Error Message
- Windows operating system installation errors
- Firmware fault state error message
- Foreign configuration found error message
- Foreign configuration not found in HII error message
- Degraded state of virtual disks
- Memory errors
- Preserved Cache State
- Security key errors
- General issues
- Physical disk issues
- Physical disk in failed state
- Unable to rebuild a fault tolerant virtual disk
- Fatal error or data corruption reported
- Multiple disks are inaccessible
- Rebuilding data for a failed physical disk
- Virtual disk fails during rebuild using a global hot spare
- Dedicated hot spare disk fails during rebuild
- Redundant virtual disk fails during reconstruction
- Virtual disk fails rebuild using a dedicated hot spare
- Physical disk takes a long time to rebuild
- Drive removal and insertion in the same slot generates a foreign configuration event
- SMART errors
- Replace member errors
- Linux operating system errors
- Drive indicator codes
- HII error messages
- Appendix RAID description
- Getting help
- Documentation resources
Create a secured virtual disk
About this task
To create a secured virtual disk, the controller must have a security key established first. See Create a security key.
NOTE: Combining SAS and SATA hard drives within a virtual disk is not supported. Also, combining hard drives and
olid-state drives (SSDs) within a virtual disk is not supported. Mixing of NVMe drives is not supported.
After the security key is established, perform the following steps:
Steps
1. Enter the Dell PERC 11 Configuration Utility. See Navigate to Dell PERC 11 configuration utility.
2. Click Main Menu > Configuration Management > Create Virtual Disk.
For more information, see Create virtual disks.
3. Select the Secure Virtual Disk option.
4. Click Create Virtual Disk.
The secure virtual disk is created successfully.
Secure a non-RAID disk
In HII, secure a non-RAID disk by using the security key of the controller.
Steps
1. Enter the Dell PERC 11 Configuration Utility. See Navigate to Dell PERC 11 configuration utility.
2. Click Main Menu > Physical Disk Management.
The list of Non-RAID disks is displayed.
3. Select a non-RAID disk.
4. From the Operations drop-down menu, select Secure Non-RAID Disk.
Secure a pre-existing virtual disk
Steps
1. Enter the Dell PERC 11 Configuration Utility. See Navigate to Dell PERC 11 configuration utility.
2. Click Main Menu > Virtual Disk Management.
The list of virtual disks is displayed.
3. Select a virtual disk.
4. From the Operations drop-down menu, select Secure Virtual Disk.
NOTE: The virtual disks can be secured only when the virtual disks are in Optimal state.
Import a secured non-RAID disk
If you are inserting a non-RAID disk into a system that has a controller key different from the security key on the drive, the
security key from the system in which it was initially secured must be provided in HII.
Prerequisites
NOTE: The controller must have an existing security key before importing a secured non-RAID disk.
Steps
1. Enter the Dell PERC 11 Configuration Utility. See Navigate to Dell PERC 11 configuration utility.
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Security key and RAID management