Users Guide
Table Of Contents
- Dell Technologies PowerEdge RAID Controller 11 User’s Guide PERC H755 adapter, H755 front SAS, H755N front NVMe, and PERC H755 MX adapter
- Contents
- Dell Technologies PowerEdge RAID Controller 11
- Applications and User Interfaces supported by PERC 11
- Features of PowerEdge RAID Controller 11
- Controller features
- Virtual disk features
- Hard drive features
- Fault tolerance
- Install and remove a PERC 11 card
- Safety instructions
- Before working inside your system
- After working inside your system
- Remove the PERC H755 adapter
- Install the PERC H755 adapter
- Remove the PERC H755 front SAS card
- Install the PERC H755 front SAS card
- Remove the PERC H755N front NVMe card
- Install the PERC H755N front NVMe card
- Remove the PERC H755 MX adapter
- Install the PERC H755 MX adapter
- Driver support for PERC 11
- Firmware
- Manage PERC 11 controllers using HII configuration utility
- Enter the PERC 11 HII configuration utility
- Exit the PERC 11 HII configuration utility
- Navigate to Dell PERC 11 configuration utility
- View the HII Configuration utility dashboard
- Configuration management
- Controller management
- Clear controller events
- Save controller events
- Save debug log
- Enable security
- Disable security
- Change security settings
- Restore factory default settings
- Auto configure behavior
- Manage controller profile
- Advanced controller properties
- Virtual disk management
- Physical disk management
- Hardware components
- Security key management in HII configuration utility
- Security key and RAID management
- Security key implementation
- Local Key Management
- Create a security key
- Change Security Settings
- Disable security key
- Create a secured virtual disk
- Secure a non-RAID disk
- Secure a pre-existing virtual disk
- Import a secured non-RAID disk
- Import a secured virtual disk
- Dell Technologies OpenManage Secure Enterprise Key Manager
- Supported controllers for OpenManage Secure Enterprise Key Manager
- Manage enterprise key manager mode
- Disable enterprise key manager mode
- Manage virtual disks in enterprise key manager mode
- Manage non–RAID disks in enterprise key manager mode
- Migration of drives from local key management to enterprise key management
- Troubleshooting
- Single virtual disk performance or latency in hypervisor configurations
- Configured disks removed or not accessible error message
- Dirty cache data error message
- Discovery error message
- Drive Configuration Changes Error Message
- Windows operating system installation errors
- Firmware fault state error message
- Foreign configuration found error message
- Foreign configuration not found in HII error message
- Degraded state of virtual disks
- Memory errors
- Preserved Cache State
- Security key errors
- General issues
- Physical disk issues
- Physical disk in failed state
- Unable to rebuild a fault tolerant virtual disk
- Fatal error or data corruption reported
- Multiple disks are inaccessible
- Rebuilding data for a failed physical disk
- Virtual disk fails during rebuild using a global hot spare
- Dedicated hot spare disk fails during rebuild
- Redundant virtual disk fails during reconstruction
- Virtual disk fails rebuild using a dedicated hot spare
- Physical disk takes a long time to rebuild
- Drive removal and insertion in the same slot generates a foreign configuration event
- SMART errors
- Replace member errors
- Linux operating system errors
- Drive indicator codes
- HII error messages
- Appendix RAID description
- Getting help
- Documentation resources
NOTE: The Security Key Identifier is a user supplied clear text label used to associate the correct security key with the
controller.
6. If you want to use the passphrase generated by the controller, click Suggest Passphrase.
Assigns a passphrase suggested by the controller automatically.
7. In the Passphrase field, enter the passphrase.
NOTE: Passphrase is case-sensitive. You must enter minimum 8 or maximum 32 characters. Ensure that the characters
contain at least one number, one lower case letter, one upper case letter, and one non-alphanumeric character.
8. In the Confirm field, re-enter the passphrase to confirm.
NOTE: If the Passphrase entered in the Passphrase and Confirm fields do not match, then you are prompted with an
error message to enter the passphrase again.
9. Select the I recorded the Security Settings for Future Reference option.
10. Click Enable Security.
The Security Key is created successfully.
Change Security Settings
Steps
1. Enter the Dell PERC 11 Configuration Utility. See Navigate to Dell PERC 11 configuration utility.
2. Click Main Menu > Controller Management > Advanced Controller Management > Change Security Settings.
3. Select security identifier:
a. To change the Security key Identifier enter a new key identifier in Enter a New Security Key identifier text box.
b. To keep existing key identifier, select Use the existing Security Key Identifier check box.
4. Enter the existing passphrase.
5. Set passphrase:
a. To change the security passphrase, enter a new passphrase in the Enter a New Passphrase text box. Re-enter the new
passphrase to confirm.
b. To keep the existing passphrase, select Use the existing passphrase.
6. Select I recorded the Security Settings for Future Reference.
7. Click Save Security Settings.
8. Select Confirm and then click Yes.
Security settings changed successfully.
Disable security key
About this task
NOTE: Disabling Security Key is active if there is a security key present on the controller.
Steps
1. Enter the Dell PERC 11 Configuration Utility. See Navigate to Dell PERC 11 configuration utility.
2. Click Main Menu > Controller Management > Advanced Controller Management > Disable Security.
You are prompted to confirm whether you want to continue.
3. Select the Confirm option.
4. Click Yes.
The security key is disabled successfully.
NOTE: All virtual disks must be deleted or removed to disable security.
WARNING: Any un-configured secured disks in the system will be repurposed.
Security key and RAID management 65