Users Guide
Table Of Contents
- Dell Technologies PowerEdge RAID Controller 11 User’s Guide PERC H755 adapter, H755 front SAS, H755N front NVMe, and PERC H755 MX adapter
- Contents
- Dell Technologies PowerEdge RAID Controller 11
- Applications and User Interfaces supported by PERC 11
- Features of PowerEdge RAID Controller 11
- Controller features
- Virtual disk features
- Hard drive features
- Fault tolerance
- Install and remove a PERC 11 card
- Safety instructions
- Before working inside your system
- After working inside your system
- Remove the PERC H755 adapter
- Install the PERC H755 adapter
- Remove the PERC H755 front SAS card
- Install the PERC H755 front SAS card
- Remove the PERC H755N front NVMe card
- Install the PERC H755N front NVMe card
- Remove the PERC H755 MX adapter
- Install the PERC H755 MX adapter
- Driver support for PERC 11
- Firmware
- Manage PERC 11 controllers using HII configuration utility
- Enter the PERC 11 HII configuration utility
- Exit the PERC 11 HII configuration utility
- Navigate to Dell PERC 11 configuration utility
- View the HII Configuration utility dashboard
- Configuration management
- Controller management
- Clear controller events
- Save controller events
- Save debug log
- Enable security
- Disable security
- Change security settings
- Restore factory default settings
- Auto configure behavior
- Manage controller profile
- Advanced controller properties
- Virtual disk management
- Physical disk management
- Hardware components
- Security key management in HII configuration utility
- Security key and RAID management
- Security key implementation
- Local Key Management
- Create a security key
- Change Security Settings
- Disable security key
- Create a secured virtual disk
- Secure a non-RAID disk
- Secure a pre-existing virtual disk
- Import a secured non-RAID disk
- Import a secured virtual disk
- Dell Technologies OpenManage Secure Enterprise Key Manager
- Supported controllers for OpenManage Secure Enterprise Key Manager
- Manage enterprise key manager mode
- Disable enterprise key manager mode
- Manage virtual disks in enterprise key manager mode
- Manage non–RAID disks in enterprise key manager mode
- Migration of drives from local key management to enterprise key management
- Troubleshooting
- Single virtual disk performance or latency in hypervisor configurations
- Configured disks removed or not accessible error message
- Dirty cache data error message
- Discovery error message
- Drive Configuration Changes Error Message
- Windows operating system installation errors
- Firmware fault state error message
- Foreign configuration found error message
- Foreign configuration not found in HII error message
- Degraded state of virtual disks
- Memory errors
- Preserved Cache State
- Security key errors
- General issues
- Physical disk issues
- Physical disk in failed state
- Unable to rebuild a fault tolerant virtual disk
- Fatal error or data corruption reported
- Multiple disks are inaccessible
- Rebuilding data for a failed physical disk
- Virtual disk fails during rebuild using a global hot spare
- Dedicated hot spare disk fails during rebuild
- Redundant virtual disk fails during reconstruction
- Virtual disk fails rebuild using a dedicated hot spare
- Physical disk takes a long time to rebuild
- Drive removal and insertion in the same slot generates a foreign configuration event
- SMART errors
- Replace member errors
- Linux operating system errors
- Drive indicator codes
- HII error messages
- Appendix RAID description
- Getting help
- Documentation resources
A screen appears asking if you are sure you want to perform the operation.
6. Select the Confirm option.
7. Click Yes.
The operation is successful.
Convert to Non–RAID disk
Prerequisites
To convert a physical disk to non–RAID disk from the HII Configuration Utility, perform the following steps:
Steps
1. Enter the Dell PERC 11 Configuration Utility. See Navigate to Dell PERC 11 configuration utility.
2. Click Main Menu > Physical Disk Management.
The list of physical disks appears.
3. Select the physical disk.
4. From the Operations drop-down menu, select Convert to Non–Raid disk.
5. Click Go.
A screen appears asking if you are sure you want to perform the operation.
6. Select the Confirm option.
7. Click Yes.
The operation is successful.
Hardware components
View battery properties
Steps
1. Enter the Dell PERC 11 Configuration Utility. See Navigate to Dell PERC 11 configuration utility.
2. Click Main Menu > Hardware Components > Battery Management.
The battery and capacity information are displayed.
3. You can view the following properties of the battery:
Table 16. Battery properties
Field Description
Type Displays the type of battery available.
Status Displays the current status of the battery.
Temperature Displays the current temperature of the battery and also indicates whether the
temperature is normal or high.
Charge Displays the available charge of the battery in percentage.
4. Displays click Advanced....
The additional advanced properties of the physical battery are displayed.
5. You can view the following advanced properties of the battery:
Table 17. Advanced battery properties
Field Description
Status Displays whether the current status of the battery is learning, degraded, or failed.
Voltage Displays whether the voltage status of the battery is normal or high.
62 Manage PERC 11 controllers using HII configuration utility