Users Guide
Table Of Contents
- Dell Technologies PowerEdge RAID Controller 11 User’s Guide PERC H755 adapter, H755 front SAS, H755N front NVMe, and PERC H755 MX adapter
- Contents
- Dell Technologies PowerEdge RAID Controller 11
- Applications and User Interfaces supported by PERC 11
- Features of PowerEdge RAID Controller 11
- Controller features
- Virtual disk features
- Hard drive features
- Fault tolerance
- Install and remove a PERC 11 card
- Safety instructions
- Before working inside your system
- After working inside your system
- Remove the PERC H755 adapter
- Install the PERC H755 adapter
- Remove the PERC H755 front SAS card
- Install the PERC H755 front SAS card
- Remove the PERC H755N front NVMe card
- Install the PERC H755N front NVMe card
- Remove the PERC H755 MX adapter
- Install the PERC H755 MX adapter
- Driver support for PERC 11
- Firmware
- Manage PERC 11 controllers using HII configuration utility
- Enter the PERC 11 HII configuration utility
- Exit the PERC 11 HII configuration utility
- Navigate to Dell PERC 11 configuration utility
- View the HII Configuration utility dashboard
- Configuration management
- Controller management
- Clear controller events
- Save controller events
- Save debug log
- Enable security
- Disable security
- Change security settings
- Restore factory default settings
- Auto configure behavior
- Manage controller profile
- Advanced controller properties
- Virtual disk management
- Physical disk management
- Hardware components
- Security key management in HII configuration utility
- Security key and RAID management
- Security key implementation
- Local Key Management
- Create a security key
- Change Security Settings
- Disable security key
- Create a secured virtual disk
- Secure a non-RAID disk
- Secure a pre-existing virtual disk
- Import a secured non-RAID disk
- Import a secured virtual disk
- Dell Technologies OpenManage Secure Enterprise Key Manager
- Supported controllers for OpenManage Secure Enterprise Key Manager
- Manage enterprise key manager mode
- Disable enterprise key manager mode
- Manage virtual disks in enterprise key manager mode
- Manage non–RAID disks in enterprise key manager mode
- Migration of drives from local key management to enterprise key management
- Troubleshooting
- Single virtual disk performance or latency in hypervisor configurations
- Configured disks removed or not accessible error message
- Dirty cache data error message
- Discovery error message
- Drive Configuration Changes Error Message
- Windows operating system installation errors
- Firmware fault state error message
- Foreign configuration found error message
- Foreign configuration not found in HII error message
- Degraded state of virtual disks
- Memory errors
- Preserved Cache State
- Security key errors
- General issues
- Physical disk issues
- Physical disk in failed state
- Unable to rebuild a fault tolerant virtual disk
- Fatal error or data corruption reported
- Multiple disks are inaccessible
- Rebuilding data for a failed physical disk
- Virtual disk fails during rebuild using a global hot spare
- Dedicated hot spare disk fails during rebuild
- Redundant virtual disk fails during reconstruction
- Virtual disk fails rebuild using a dedicated hot spare
- Physical disk takes a long time to rebuild
- Drive removal and insertion in the same slot generates a foreign configuration event
- SMART errors
- Replace member errors
- Linux operating system errors
- Drive indicator codes
- HII error messages
- Appendix RAID description
- Getting help
- Documentation resources
Firmware fault state error message.............................................................................................................................. 71
Foreign configuration found error message.................................................................................................................71
Foreign configuration not found in HII error message.............................................................................................. 71
Degraded state of virtual disks....................................................................................................................................... 71
Memory errors.................................................................................................................................................................... 71
Preserved Cache State.................................................................................................................................................... 72
Security key errors............................................................................................................................................................ 72
Secured foreign import errors.................................................................................................................................. 72
Failure to select or configure non Self-Encrypting Disks non-SED.................................................................72
Failure to delete security key....................................................................................................................................72
Failure of Cryptographic Erase task on secured physical disks........................................................................73
General issues.....................................................................................................................................................................73
PERC card has yellow bang in Windows operating system device manager................................................ 73
PERC card not seen in operating systems............................................................................................................ 73
Physical disk issues........................................................................................................................................................... 73
Physical disk in failed state....................................................................................................................................... 73
Unable to rebuild a fault tolerant virtual disk........................................................................................................ 73
Fatal error or data corruption reported..................................................................................................................73
Multiple disks are inaccessible..................................................................................................................................74
Rebuilding data for a failed physical disk............................................................................................................... 74
Virtual disk fails during rebuild using a global hot spare.....................................................................................74
Dedicated hot spare disk fails during rebuild........................................................................................................ 74
Redundant virtual disk fails during reconstruction.............................................................................................. 75
Virtual disk fails rebuild using a dedicated hot spare.......................................................................................... 75
Physical disk takes a long time to rebuild.............................................................................................................. 75
Drive removal and insertion in the same slot generates a foreign configuration event ............................75
SMART errors.....................................................................................................................................................................75
Smart error detected on a non–RAID disk............................................................................................................ 75
Smart error detected on a physical disk in a non–redundant virtual disk..................................................... 76
Smart error detected on a physical disk in a redundant virtual disk............................................................... 76
Replace member errors....................................................................................................................................................76
Source disk fails during replace member operation.............................................................................................76
Target disk fails during replace member operation............................................................................................. 76
A member disk failure is reported in the virtual disk which undergoes replace member operation.........77
Linux operating system errors........................................................................................................................................ 77
Virtual disk policy is assumed as write-through error message........................................................................77
Unable to register SCSI device error message.....................................................................................................77
Drive indicator codes........................................................................................................................................................ 78
HII error messages............................................................................................................................................................ 78
Unhealthy Status of the Drivers.............................................................................................................................. 78
Rebuilding a drive during full initialization..............................................................................................................79
Chapter 10: Appendix RAID description....................................................................................... 80
Summary of RAID levels.................................................................................................................................................. 80
RAID 10 configuration....................................................................................................................................................... 81
RAID terminology...............................................................................................................................................................82
Disk striping.................................................................................................................................................................. 82
Disk mirroring................................................................................................................................................................82
Spanned RAID levels................................................................................................................................................... 83
Parity data.....................................................................................................................................................................83
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