Users Guide
Table Of Contents
- Dell Technologies PowerEdge RAID Controller 11 User’s Guide PERC H755 adapter, H755 front SAS, H755N front NVMe, and PERC H755 MX adapter
- Contents
- Dell Technologies PowerEdge RAID Controller 11
- Applications and User Interfaces supported by PERC 11
- Features of PowerEdge RAID Controller 11
- Controller features
- Virtual disk features
- Hard drive features
- Fault tolerance
- Install and remove a PERC 11 card
- Safety instructions
- Before working inside your system
- After working inside your system
- Remove the PERC H755 adapter
- Install the PERC H755 adapter
- Remove the PERC H755 front SAS card
- Install the PERC H755 front SAS card
- Remove the PERC H755N front NVMe card
- Install the PERC H755N front NVMe card
- Remove the PERC H755 MX adapter
- Install the PERC H755 MX adapter
- Driver support for PERC 11
- Firmware
- Manage PERC 11 controllers using HII configuration utility
- Enter the PERC 11 HII configuration utility
- Exit the PERC 11 HII configuration utility
- Navigate to Dell PERC 11 configuration utility
- View the HII Configuration utility dashboard
- Configuration management
- Controller management
- Clear controller events
- Save controller events
- Save debug log
- Enable security
- Disable security
- Change security settings
- Restore factory default settings
- Auto configure behavior
- Manage controller profile
- Advanced controller properties
- Virtual disk management
- Physical disk management
- Hardware components
- Security key management in HII configuration utility
- Security key and RAID management
- Security key implementation
- Local Key Management
- Create a security key
- Change Security Settings
- Disable security key
- Create a secured virtual disk
- Secure a non-RAID disk
- Secure a pre-existing virtual disk
- Import a secured non-RAID disk
- Import a secured virtual disk
- Dell Technologies OpenManage Secure Enterprise Key Manager
- Supported controllers for OpenManage Secure Enterprise Key Manager
- Manage enterprise key manager mode
- Disable enterprise key manager mode
- Manage virtual disks in enterprise key manager mode
- Manage non–RAID disks in enterprise key manager mode
- Migration of drives from local key management to enterprise key management
- Troubleshooting
- Single virtual disk performance or latency in hypervisor configurations
- Configured disks removed or not accessible error message
- Dirty cache data error message
- Discovery error message
- Drive Configuration Changes Error Message
- Windows operating system installation errors
- Firmware fault state error message
- Foreign configuration found error message
- Foreign configuration not found in HII error message
- Degraded state of virtual disks
- Memory errors
- Preserved Cache State
- Security key errors
- General issues
- Physical disk issues
- Physical disk in failed state
- Unable to rebuild a fault tolerant virtual disk
- Fatal error or data corruption reported
- Multiple disks are inaccessible
- Rebuilding data for a failed physical disk
- Virtual disk fails during rebuild using a global hot spare
- Dedicated hot spare disk fails during rebuild
- Redundant virtual disk fails during reconstruction
- Virtual disk fails rebuild using a dedicated hot spare
- Physical disk takes a long time to rebuild
- Drive removal and insertion in the same slot generates a foreign configuration event
- SMART errors
- Replace member errors
- Linux operating system errors
- Drive indicator codes
- HII error messages
- Appendix RAID description
- Getting help
- Documentation resources
2. Click Main Menu > Controller Management > Advanced Controller Management.
3. Click Clear Controller Events.
A screen is displayed asking if you are sure you want to clear the controller events.
4. Select Confirm and click Yes to continue.
Save controller events
Steps
1. Enter the Dell PERC 11 Configuration Utility. See Navigate to Dell PERC 11 configuration utility.
2. Click Main Menu > Controller Management > Advanced Controller Management.
3. Click Save Controller Events.
A screen is displayed asking if you want to replace the existing file name.
4. Select Confirm and click Yes to continue.
Save debug log
Steps
1. Enter the Dell PERC 11 Configuration Utility. See Navigate to Dell PERC 11 configuration utility.
2. Click Main Menu > Controller Management > Advanced Controller Management.
3. Click Save Debug Log.
A screen is displayed indicating that the operation is successful.
4. Click Ok.
Enable security
Steps
1. Enter the Dell PERC 11 Configuration Utility. See Navigate to Dell PERC 11 configuration utility.
2. Click Main Menu > Controller Management > Advanced Controller Management.
3. Click Enable security, select Local Key Management.
4. Click Ok.
5. If you want to use the passphrase generated by the controller, click Suggest Passphrase and Confirm the passphrase by
re-entering.
The operation is successful.
6. Select I Recorded the Security Settings For Future Reference, click Enable Security.
A screen is displayed indicating that the security will be enabled on this controller if you proceed.
7. Select Confirm and click Yes to continue.
The operation is successful and click Ok.
Disable security
Steps
1. Enter the Dell PERC 11 Configuration Utility. See Navigate to Dell PERC 11 configuration utility.
2. Click Main Menu > Controller Management > Advanced Controller Management.
3. Click Disable security.
A screen is displayed asking if you are sure you want to disable security.
4. Select Confirm and click Yes to continue.
The operation is successful and click Ok.
Manage PERC 11 controllers using HII configuration utility
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