Users Guide
Table Of Contents
- Dell Technologies PowerEdge RAID Controller 11 User’s Guide PERC H755 adapter, H755 front SAS, H755N front NVMe, and PERC H755 MX adapter
- Contents
- Dell Technologies PowerEdge RAID Controller 11
- Applications and User Interfaces supported by PERC 11
- Features of PowerEdge RAID Controller 11
- Controller features
- Virtual disk features
- Hard drive features
- Fault tolerance
- Install and remove a PERC 11 card
- Safety instructions
- Before working inside your system
- After working inside your system
- Remove the PERC H755 adapter
- Install the PERC H755 adapter
- Remove the PERC H755 front SAS card
- Install the PERC H755 front SAS card
- Remove the PERC H755N front NVMe card
- Install the PERC H755N front NVMe card
- Remove the PERC H755 MX adapter
- Install the PERC H755 MX adapter
- Driver support for PERC 11
- Firmware
- Manage PERC 11 controllers using HII configuration utility
- Enter the PERC 11 HII configuration utility
- Exit the PERC 11 HII configuration utility
- Navigate to Dell PERC 11 configuration utility
- View the HII Configuration utility dashboard
- Configuration management
- Controller management
- Clear controller events
- Save controller events
- Save debug log
- Enable security
- Disable security
- Change security settings
- Restore factory default settings
- Auto configure behavior
- Manage controller profile
- Advanced controller properties
- Virtual disk management
- Physical disk management
- Hardware components
- Security key management in HII configuration utility
- Security key and RAID management
- Security key implementation
- Local Key Management
- Create a security key
- Change Security Settings
- Disable security key
- Create a secured virtual disk
- Secure a non-RAID disk
- Secure a pre-existing virtual disk
- Import a secured non-RAID disk
- Import a secured virtual disk
- Dell Technologies OpenManage Secure Enterprise Key Manager
- Supported controllers for OpenManage Secure Enterprise Key Manager
- Manage enterprise key manager mode
- Disable enterprise key manager mode
- Manage virtual disks in enterprise key manager mode
- Manage non–RAID disks in enterprise key manager mode
- Migration of drives from local key management to enterprise key management
- Troubleshooting
- Single virtual disk performance or latency in hypervisor configurations
- Configured disks removed or not accessible error message
- Dirty cache data error message
- Discovery error message
- Drive Configuration Changes Error Message
- Windows operating system installation errors
- Firmware fault state error message
- Foreign configuration found error message
- Foreign configuration not found in HII error message
- Degraded state of virtual disks
- Memory errors
- Preserved Cache State
- Security key errors
- General issues
- Physical disk issues
- Physical disk in failed state
- Unable to rebuild a fault tolerant virtual disk
- Fatal error or data corruption reported
- Multiple disks are inaccessible
- Rebuilding data for a failed physical disk
- Virtual disk fails during rebuild using a global hot spare
- Dedicated hot spare disk fails during rebuild
- Redundant virtual disk fails during reconstruction
- Virtual disk fails rebuild using a dedicated hot spare
- Physical disk takes a long time to rebuild
- Drive removal and insertion in the same slot generates a foreign configuration event
- SMART errors
- Replace member errors
- Linux operating system errors
- Drive indicator codes
- HII error messages
- Appendix RAID description
- Getting help
- Documentation resources
6. Select Confirm and click Yes to continue.
The virtual disk is created with the parameters of the profile selected.
View disk group properties
Steps
1. Enter the Dell PERC 11 Configuration Utility. See Navigate to Dell PERC 11 configuration utility.
2. Click Main Menu > Configuration Management > View Disk Group Properties.
The list of disk group properties are displayed:
Properties Descriptions
Capacity Allocation Displays all the virtual disks associated with the specific disk group. It also
provides information about the available free space
Secured Displays whether the disk group is secured or not
Convert to Non–RAID disk
Prerequisites
To convert a physical disk to non–RAID disk from the HII Configuration Utility, perform the following steps:
Steps
1. Enter the Dell PERC 11 Configuration Utility. See Navigate to Dell PERC 11 configuration utility.
2. Click Main Menu > Configuration Management > Convert to Non–RAID Disk.
The list of physical disks appears.
3. Select the physical disk to convert to Non–RAID disk.
4. Click Ok.
A screen appears asking if you are sure you want to perform the operation.
5. Select the Confirm option.
6. Click Yes.
The operation is successful.
Delete configurations
Steps
1. Enter the Dell PERC 11 Configuration Utility. See Navigate to Dell PERC 11 configuration utility.
2. Click Main Menu > Configuration Management > Clear Configuration.
A screen is displayed asking if you are sure you want to perform the operation.
3.
CAUTION:
It is recommended that you back up data stored on the virtual disks and hot spare disks on the
controller before deleting the virtual drive.
Select Confirm and click Yes to continue.
The virtual disks and hot spare disks available on the controller are deleted successfully.
Controller management
Clear controller events
Steps
1. Enter the Dell PERC 11 Configuration Utility. See Navigate to Dell PERC 11 configuration utility.
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Manage PERC 11 controllers using HII configuration utility