Users Guide
Table Of Contents
- Dell Technologies PowerEdge RAID Controller 11 User’s Guide PERC H755 adapter, H755 front SAS, H755N front NVMe, and PERC H755 MX adapter
- Contents
- Dell Technologies PowerEdge RAID Controller 11
- Applications and User Interfaces supported by PERC 11
- Features of PowerEdge RAID Controller 11
- Controller features
- Virtual disk features
- Hard drive features
- Fault tolerance
- Install and remove a PERC 11 card
- Safety instructions
- Before working inside your system
- After working inside your system
- Remove the PERC H755 adapter
- Install the PERC H755 adapter
- Remove the PERC H755 front SAS card
- Install the PERC H755 front SAS card
- Remove the PERC H755N front NVMe card
- Install the PERC H755N front NVMe card
- Remove the PERC H755 MX adapter
- Install the PERC H755 MX adapter
- Driver support for PERC 11
- Firmware
- Manage PERC 11 controllers using HII configuration utility
- Enter the PERC 11 HII configuration utility
- Exit the PERC 11 HII configuration utility
- Navigate to Dell PERC 11 configuration utility
- View the HII Configuration utility dashboard
- Configuration management
- Controller management
- Clear controller events
- Save controller events
- Save debug log
- Enable security
- Disable security
- Change security settings
- Restore factory default settings
- Auto configure behavior
- Manage controller profile
- Advanced controller properties
- Virtual disk management
- Physical disk management
- Hardware components
- Security key management in HII configuration utility
- Security key and RAID management
- Security key implementation
- Local Key Management
- Create a security key
- Change Security Settings
- Disable security key
- Create a secured virtual disk
- Secure a non-RAID disk
- Secure a pre-existing virtual disk
- Import a secured non-RAID disk
- Import a secured virtual disk
- Dell Technologies OpenManage Secure Enterprise Key Manager
- Supported controllers for OpenManage Secure Enterprise Key Manager
- Manage enterprise key manager mode
- Disable enterprise key manager mode
- Manage virtual disks in enterprise key manager mode
- Manage non–RAID disks in enterprise key manager mode
- Migration of drives from local key management to enterprise key management
- Troubleshooting
- Single virtual disk performance or latency in hypervisor configurations
- Configured disks removed or not accessible error message
- Dirty cache data error message
- Discovery error message
- Drive Configuration Changes Error Message
- Windows operating system installation errors
- Firmware fault state error message
- Foreign configuration found error message
- Foreign configuration not found in HII error message
- Degraded state of virtual disks
- Memory errors
- Preserved Cache State
- Security key errors
- General issues
- Physical disk issues
- Physical disk in failed state
- Unable to rebuild a fault tolerant virtual disk
- Fatal error or data corruption reported
- Multiple disks are inaccessible
- Rebuilding data for a failed physical disk
- Virtual disk fails during rebuild using a global hot spare
- Dedicated hot spare disk fails during rebuild
- Redundant virtual disk fails during reconstruction
- Virtual disk fails rebuild using a dedicated hot spare
- Physical disk takes a long time to rebuild
- Drive removal and insertion in the same slot generates a foreign configuration event
- SMART errors
- Replace member errors
- Linux operating system errors
- Drive indicator codes
- HII error messages
- Appendix RAID description
- Getting help
- Documentation resources
Disable security.............................................................................................................................................................51
Change security settings........................................................................................................................................... 52
Restore factory default settings..............................................................................................................................52
Auto configure behavior............................................................................................................................................ 52
Manage controller profile.......................................................................................................................................... 52
Advanced controller properties................................................................................................................................53
Virtual disk management................................................................................................................................................. 56
Virtual disk numbering................................................................................................................................................56
Configure Virtual Disks...............................................................................................................................................58
Perform expand virtual disk operation................................................................................................................... 58
Perform consistency check...................................................................................................................................... 58
Physical disk management.............................................................................................................................................. 59
View physical disk properties................................................................................................................................... 59
Cryptographic erase................................................................................................................................................... 60
Physical disk erase...................................................................................................................................................... 60
Assigning a global hot spare...................................................................................................................................... 61
Assigning a dedicated hot spare...............................................................................................................................61
Convert to Non–RAID disk........................................................................................................................................62
Hardware components.....................................................................................................................................................62
View battery properties............................................................................................................................................. 62
View physical disks associated with an enclosure...............................................................................................63
Security key management in HII configuration utility............................................................................................... 63
Chapter 8: Security key and RAID management........................................................................... 64
Security key implementation.......................................................................................................................................... 64
Local Key Management................................................................................................................................................... 64
Create a security key........................................................................................................................................................64
Change Security Settings............................................................................................................................................... 65
Disable security key.......................................................................................................................................................... 65
Create a secured virtual disk..........................................................................................................................................66
Secure a non-RAID disk................................................................................................................................................... 66
Secure a pre-existing virtual disk.................................................................................................................................. 66
Import a secured non-RAID disk....................................................................................................................................66
Import a secured virtual disk.......................................................................................................................................... 67
Dell Technologies OpenManage Secure Enterprise Key Manager........................................................................ 67
Supported controllers for OpenManage Secure Enterprise Key Manager.................................................... 67
Manage enterprise key manager mode.................................................................................................................. 68
Disable enterprise key manager mode....................................................................................................................68
Manage virtual disks in enterprise key manager mode...................................................................................... 68
Manage non–RAID disks in enterprise key manager mode............................................................................... 68
Migration of drives from local key management to enterprise key management........................................68
Chapter 9: Troubleshooting.........................................................................................................69
Single virtual disk performance or latency in hypervisor configurations............................................................. 69
Configured disks removed or not accessible error message.................................................................................. 69
Dirty cache data error message.....................................................................................................................................70
Discovery error message................................................................................................................................................. 70
Drive Configuration Changes Error Message............................................................................................................. 70
Windows operating system installation errors ........................................................................................................... 71
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