Users Guide
Table Of Contents
- Dell Technologies PowerEdge RAID Controller 11 User’s Guide PERC H755 adapter, H755 front SAS, H755N front NVMe, and PERC H755 MX adapter
- Contents
- Dell Technologies PowerEdge RAID Controller 11
- Applications and User Interfaces supported by PERC 11
- Features of PowerEdge RAID Controller 11
- Controller features
- Virtual disk features
- Hard drive features
- Fault tolerance
- Install and remove a PERC 11 card
- Safety instructions
- Before working inside your system
- After working inside your system
- Remove the PERC H755 adapter
- Install the PERC H755 adapter
- Remove the PERC H755 front SAS card
- Install the PERC H755 front SAS card
- Remove the PERC H755N front NVMe card
- Install the PERC H755N front NVMe card
- Remove the PERC H755 MX adapter
- Install the PERC H755 MX adapter
- Driver support for PERC 11
- Firmware
- Manage PERC 11 controllers using HII configuration utility
- Enter the PERC 11 HII configuration utility
- Exit the PERC 11 HII configuration utility
- Navigate to Dell PERC 11 configuration utility
- View the HII Configuration utility dashboard
- Configuration management
- Controller management
- Clear controller events
- Save controller events
- Save debug log
- Enable security
- Disable security
- Change security settings
- Restore factory default settings
- Auto configure behavior
- Manage controller profile
- Advanced controller properties
- Virtual disk management
- Physical disk management
- Hardware components
- Security key management in HII configuration utility
- Security key and RAID management
- Security key implementation
- Local Key Management
- Create a security key
- Change Security Settings
- Disable security key
- Create a secured virtual disk
- Secure a non-RAID disk
- Secure a pre-existing virtual disk
- Import a secured non-RAID disk
- Import a secured virtual disk
- Dell Technologies OpenManage Secure Enterprise Key Manager
- Supported controllers for OpenManage Secure Enterprise Key Manager
- Manage enterprise key manager mode
- Disable enterprise key manager mode
- Manage virtual disks in enterprise key manager mode
- Manage non–RAID disks in enterprise key manager mode
- Migration of drives from local key management to enterprise key management
- Troubleshooting
- Single virtual disk performance or latency in hypervisor configurations
- Configured disks removed or not accessible error message
- Dirty cache data error message
- Discovery error message
- Drive Configuration Changes Error Message
- Windows operating system installation errors
- Firmware fault state error message
- Foreign configuration found error message
- Foreign configuration not found in HII error message
- Degraded state of virtual disks
- Memory errors
- Preserved Cache State
- Security key errors
- General issues
- Physical disk issues
- Physical disk in failed state
- Unable to rebuild a fault tolerant virtual disk
- Fatal error or data corruption reported
- Multiple disks are inaccessible
- Rebuilding data for a failed physical disk
- Virtual disk fails during rebuild using a global hot spare
- Dedicated hot spare disk fails during rebuild
- Redundant virtual disk fails during reconstruction
- Virtual disk fails rebuild using a dedicated hot spare
- Physical disk takes a long time to rebuild
- Drive removal and insertion in the same slot generates a foreign configuration event
- SMART errors
- Replace member errors
- Linux operating system errors
- Drive indicator codes
- HII error messages
- Appendix RAID description
- Getting help
- Documentation resources
Navigate to Dell PERC 11 configuration utility
Steps
1. Enter the UEFI configuration Utility. See Enter the PERC 11 HII configuration utility.
The Device Settings screen displays a list of NIC ports and the RAID controllers.
2. To enter PERC 11 configuration utility, click the appropriate PERC controllers.
The Dashboard view screen is displayed.
View the HII Configuration utility dashboard
The first screen that is displayed when you access the HII Configuration Utility is the Dashboard View screen. The following
table provides detailed information about the options available on the Dashboard View screen.
Table 8. Dashboard view screen
Dashboard view options Description
Main menu Displays the following configuration options:
● Configuration Management
● Controller Management
● Virtual Disk Management
● Physical Disk Management
● Hardware Components
Help Provides context sensitive help message.
Properties Displays the following information about the controller:
● Status — displays the status of the controller.
● Backplane — displays information about the number of backplanes connected to the
controller.
● BBU — displays information about the availability of Battery Backup Unit (BBU).
● Enclosure — displays information about the number of enclosures connected to the
controller.
● Physical Disks — displays information about the number of physical disks connected to the
controller.
● Disk Groups — displays information about the number of disk groups connected to the
controller.
● Virtual Disks — displays information about the number of virtual disks connected to the
controller.
View server profile Displays HII Spec version supported on the system and also displays the following menu
options for controller components:
● Controller Management
● Hardware Components
● Physical Disk Management
● Virtual Disk Management
Actions Displays the following options:
● Configure — displays configuration options that are supported by the controller.
● Set Factory Defaults — restore factory default values for all controller properties.
Background operations Displays if virtual disk or physical disk operations are in progress.
Manage PERC 11 controllers using HII configuration utility 47