Users Guide
Table Of Contents
- Dell Technologies PowerEdge RAID Controller 11 User’s Guide PERC H755 adapter, H755 front SAS, H755N front NVMe, and PERC H755 MX adapter
- Contents
- Dell Technologies PowerEdge RAID Controller 11
- Applications and User Interfaces supported by PERC 11
- Features of PowerEdge RAID Controller 11
- Controller features
- Virtual disk features
- Hard drive features
- Fault tolerance
- Install and remove a PERC 11 card
- Safety instructions
- Before working inside your system
- After working inside your system
- Remove the PERC H755 adapter
- Install the PERC H755 adapter
- Remove the PERC H755 front SAS card
- Install the PERC H755 front SAS card
- Remove the PERC H755N front NVMe card
- Install the PERC H755N front NVMe card
- Remove the PERC H755 MX adapter
- Install the PERC H755 MX adapter
- Driver support for PERC 11
- Firmware
- Manage PERC 11 controllers using HII configuration utility
- Enter the PERC 11 HII configuration utility
- Exit the PERC 11 HII configuration utility
- Navigate to Dell PERC 11 configuration utility
- View the HII Configuration utility dashboard
- Configuration management
- Controller management
- Clear controller events
- Save controller events
- Save debug log
- Enable security
- Disable security
- Change security settings
- Restore factory default settings
- Auto configure behavior
- Manage controller profile
- Advanced controller properties
- Virtual disk management
- Physical disk management
- Hardware components
- Security key management in HII configuration utility
- Security key and RAID management
- Security key implementation
- Local Key Management
- Create a security key
- Change Security Settings
- Disable security key
- Create a secured virtual disk
- Secure a non-RAID disk
- Secure a pre-existing virtual disk
- Import a secured non-RAID disk
- Import a secured virtual disk
- Dell Technologies OpenManage Secure Enterprise Key Manager
- Supported controllers for OpenManage Secure Enterprise Key Manager
- Manage enterprise key manager mode
- Disable enterprise key manager mode
- Manage virtual disks in enterprise key manager mode
- Manage non–RAID disks in enterprise key manager mode
- Migration of drives from local key management to enterprise key management
- Troubleshooting
- Single virtual disk performance or latency in hypervisor configurations
- Configured disks removed or not accessible error message
- Dirty cache data error message
- Discovery error message
- Drive Configuration Changes Error Message
- Windows operating system installation errors
- Firmware fault state error message
- Foreign configuration found error message
- Foreign configuration not found in HII error message
- Degraded state of virtual disks
- Memory errors
- Preserved Cache State
- Security key errors
- General issues
- Physical disk issues
- Physical disk in failed state
- Unable to rebuild a fault tolerant virtual disk
- Fatal error or data corruption reported
- Multiple disks are inaccessible
- Rebuilding data for a failed physical disk
- Virtual disk fails during rebuild using a global hot spare
- Dedicated hot spare disk fails during rebuild
- Redundant virtual disk fails during reconstruction
- Virtual disk fails rebuild using a dedicated hot spare
- Physical disk takes a long time to rebuild
- Drive removal and insertion in the same slot generates a foreign configuration event
- SMART errors
- Replace member errors
- Linux operating system errors
- Drive indicator codes
- HII error messages
- Appendix RAID description
- Getting help
- Documentation resources
Manage PERC 11 controllers using HII
configuration utility
The Human Interface Infrastructure (HII) configuration utility is a storage management application integrated into the System
BIOS <F2>. It is used to configure and manage the controller(s), virtual disks, and physical disks. This utility is independent of
the operating system.
Topics:
• Enter the PERC 11 HII configuration utility
• Exit the PERC 11 HII configuration utility
• Navigate to Dell PERC 11 configuration utility
• View the HII Configuration utility dashboard
• Configuration management
• Controller management
• Virtual disk management
• Physical disk management
• Hardware components
• Security key management in HII configuration utility
Enter the PERC 11 HII configuration utility
About this task
Perform the following steps to boot to the HII configuration utility:
Steps
1. Turn on the system.
2. While the system startup, press <F2> to enter System Setup.
3. Click Device Settings.
Device Settings screen lists all the RAID controllers in the system.
To access the management menu for the controller, use the arrow keys or the mouse.
NOTE:
For more information in all the options, click Help that is available on the top right-hand corner of the browser
screen. Help information for individual option menus can also be viewed by scrolling down on each option.
NOTE: Some of the options within the HII configuration utility are not present if the controller does not support the
corresponding feature. Options may also be grayed out if the feature is not applicable to the current configuration.
Exit the PERC 11 HII configuration utility
About this task
To exit the HII configuration utility, perform the following steps:
Steps
1. Click Finish at the bottom-right corner on the System Setup Main Menu screen.
Displays a warning message to confirm your choice.
2. Click Yes to exit the HII configuration utility.
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46 Manage PERC 11 controllers using HII configuration utility