Users Guide
Table Of Contents
- Dell Technologies PowerEdge RAID Controller 11 User’s Guide PERC H755 adapter, H755 front SAS, H755N front NVMe, and PERC H755 MX adapter
- Contents
- Dell Technologies PowerEdge RAID Controller 11
- Applications and User Interfaces supported by PERC 11
- Features of PowerEdge RAID Controller 11
- Controller features
- Virtual disk features
- Hard drive features
- Fault tolerance
- Install and remove a PERC 11 card
- Safety instructions
- Before working inside your system
- After working inside your system
- Remove the PERC H755 adapter
- Install the PERC H755 adapter
- Remove the PERC H755 front SAS card
- Install the PERC H755 front SAS card
- Remove the PERC H755N front NVMe card
- Install the PERC H755N front NVMe card
- Remove the PERC H755 MX adapter
- Install the PERC H755 MX adapter
- Driver support for PERC 11
- Firmware
- Manage PERC 11 controllers using HII configuration utility
- Enter the PERC 11 HII configuration utility
- Exit the PERC 11 HII configuration utility
- Navigate to Dell PERC 11 configuration utility
- View the HII Configuration utility dashboard
- Configuration management
- Controller management
- Clear controller events
- Save controller events
- Save debug log
- Enable security
- Disable security
- Change security settings
- Restore factory default settings
- Auto configure behavior
- Manage controller profile
- Advanced controller properties
- Virtual disk management
- Physical disk management
- Hardware components
- Security key management in HII configuration utility
- Security key and RAID management
- Security key implementation
- Local Key Management
- Create a security key
- Change Security Settings
- Disable security key
- Create a secured virtual disk
- Secure a non-RAID disk
- Secure a pre-existing virtual disk
- Import a secured non-RAID disk
- Import a secured virtual disk
- Dell Technologies OpenManage Secure Enterprise Key Manager
- Supported controllers for OpenManage Secure Enterprise Key Manager
- Manage enterprise key manager mode
- Disable enterprise key manager mode
- Manage virtual disks in enterprise key manager mode
- Manage non–RAID disks in enterprise key manager mode
- Migration of drives from local key management to enterprise key management
- Troubleshooting
- Single virtual disk performance or latency in hypervisor configurations
- Configured disks removed or not accessible error message
- Dirty cache data error message
- Discovery error message
- Drive Configuration Changes Error Message
- Windows operating system installation errors
- Firmware fault state error message
- Foreign configuration found error message
- Foreign configuration not found in HII error message
- Degraded state of virtual disks
- Memory errors
- Preserved Cache State
- Security key errors
- General issues
- Physical disk issues
- Physical disk in failed state
- Unable to rebuild a fault tolerant virtual disk
- Fatal error or data corruption reported
- Multiple disks are inaccessible
- Rebuilding data for a failed physical disk
- Virtual disk fails during rebuild using a global hot spare
- Dedicated hot spare disk fails during rebuild
- Redundant virtual disk fails during reconstruction
- Virtual disk fails rebuild using a dedicated hot spare
- Physical disk takes a long time to rebuild
- Drive removal and insertion in the same slot generates a foreign configuration event
- SMART errors
- Replace member errors
- Linux operating system errors
- Drive indicator codes
- HII error messages
- Appendix RAID description
- Getting help
- Documentation resources
Install or update a RPM driver package using the KMOD support
Prerequisites
NOTE: This procedure is applicable for Red Hat Enterprise Linux 7.x and higher.
About this task
Perform the following steps to install the RPM package with KMOD support:
Steps
1. Uncompress the gzipped tarball driver release package.
2. Install the driver package using the command: rpm –ihv kmodmegaraid_ sas-<version>.rpm.
NOTE: Use rpm -Uvh <package name> when upgrading an existing package.
3. If the previous device driver is in use, you must reboot the system for the updated driver to take effect.
4. Verify the loaded driver version by running the following command: modinfo megaraid_sas.
Install or update a RPM driver package using the KMP support
Prerequisites
NOTE: This procedure is applicable for SUSE Enterprise Linux 15.x.
About this task
Perform the following steps to install the RPM package with KMP support:
Steps
1. Uncompress the gzipped tarball driver release package.
2. Install the driver package using the command: rpm –ihv kmpmegaraid_ sas- <version>.rpm.
NOTE: Use rpm -Uvh <package name> when updating an existing package.
3. If the previous device driver is in use, you must reboot the system for the updated driver to take effect.
4. Verify the loaded driver version by running the following command: modinfo megaraid_sas.
Upgrading the Kernel
About this task
When upgrading to a new kernel, you must reinstall the DKMS-enabled driver packages. Perform the following steps to update
or install the driver for a new kernel:
Steps
1. At a terminal window, type the following: dkms build -m <module_name> – v <module version> – k
<kernel version> dkms install -m <module_name> – v <module version> – k <kernel version>.
2. To check if the driver is successfully installed in the new kernel, type: dkms status.
A message similar to the following is displayed: <driver name>, <driver version>, <new kernel version>:
installed.
3. If the previous device driver is in use, you must restart the system for the updated driver to take effect.
Driver support for PERC 11
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