Users Guide
Table Of Contents
- Dell Technologies PowerEdge RAID Controller 11 User’s Guide PERC H755 adapter, H755 front SAS, H755N front NVMe, and PERC H755 MX adapter
- Contents
- Dell Technologies PowerEdge RAID Controller 11
- Applications and User Interfaces supported by PERC 11
- Features of PowerEdge RAID Controller 11
- Controller features
- Virtual disk features
- Hard drive features
- Fault tolerance
- Install and remove a PERC 11 card
- Safety instructions
- Before working inside your system
- After working inside your system
- Remove the PERC H755 adapter
- Install the PERC H755 adapter
- Remove the PERC H755 front SAS card
- Install the PERC H755 front SAS card
- Remove the PERC H755N front NVMe card
- Install the PERC H755N front NVMe card
- Remove the PERC H755 MX adapter
- Install the PERC H755 MX adapter
- Driver support for PERC 11
- Firmware
- Manage PERC 11 controllers using HII configuration utility
- Enter the PERC 11 HII configuration utility
- Exit the PERC 11 HII configuration utility
- Navigate to Dell PERC 11 configuration utility
- View the HII Configuration utility dashboard
- Configuration management
- Controller management
- Clear controller events
- Save controller events
- Save debug log
- Enable security
- Disable security
- Change security settings
- Restore factory default settings
- Auto configure behavior
- Manage controller profile
- Advanced controller properties
- Virtual disk management
- Physical disk management
- Hardware components
- Security key management in HII configuration utility
- Security key and RAID management
- Security key implementation
- Local Key Management
- Create a security key
- Change Security Settings
- Disable security key
- Create a secured virtual disk
- Secure a non-RAID disk
- Secure a pre-existing virtual disk
- Import a secured non-RAID disk
- Import a secured virtual disk
- Dell Technologies OpenManage Secure Enterprise Key Manager
- Supported controllers for OpenManage Secure Enterprise Key Manager
- Manage enterprise key manager mode
- Disable enterprise key manager mode
- Manage virtual disks in enterprise key manager mode
- Manage non–RAID disks in enterprise key manager mode
- Migration of drives from local key management to enterprise key management
- Troubleshooting
- Single virtual disk performance or latency in hypervisor configurations
- Configured disks removed or not accessible error message
- Dirty cache data error message
- Discovery error message
- Drive Configuration Changes Error Message
- Windows operating system installation errors
- Firmware fault state error message
- Foreign configuration found error message
- Foreign configuration not found in HII error message
- Degraded state of virtual disks
- Memory errors
- Preserved Cache State
- Security key errors
- General issues
- Physical disk issues
- Physical disk in failed state
- Unable to rebuild a fault tolerant virtual disk
- Fatal error or data corruption reported
- Multiple disks are inaccessible
- Rebuilding data for a failed physical disk
- Virtual disk fails during rebuild using a global hot spare
- Dedicated hot spare disk fails during rebuild
- Redundant virtual disk fails during reconstruction
- Virtual disk fails rebuild using a dedicated hot spare
- Physical disk takes a long time to rebuild
- Drive removal and insertion in the same slot generates a foreign configuration event
- SMART errors
- Replace member errors
- Linux operating system errors
- Drive indicator codes
- HII error messages
- Appendix RAID description
- Getting help
- Documentation resources
NOTE: Reconfiguring virtual disks typically impacts disk performance until the reconfiguration operation is complete.
Online Capacity Expansion (OCE) can be done in two ways:
1. If there is a single virtual disk in a disk group and free space is available, the capacity of a virtual disk can be expanded within
that free space. If multiple virtual disks exist within a common disk group, the capacities of those virtual disks cannot be
expanded.
NOTE: Online capacity expansion is allowed on a disk group with a single virtual disk that begins at the start of the
physical disk. It is not allowed when there is a free space at the beginning of a disk.
2. Free space is also available when the physical disks of a disk group are replaced by larger disks using the replace member
feature. The capacity of a virtual disk can also be expanded by performing an OCE operation to add more physical disks.
RAID level migration (RLM) refers to changing a virtual disk’s RAID level. Both RLM and OCE can be done simultaneously so
that a virtual disk can simultaneously have its RAID level that is changed and its capacity increased. When an RLM or an OCE
operation is complete, a reboot is not required.
CAUTION: Do not attempt disk migration during RLM or OCE operations. This causes loss of the virtual disk.
NOTE: If an RLM or an OCE operation is in progress, then an automatic drive rebuild or copyback operation will not start
until the operation is complete.
NOTE: If the controller already contains the maximum number of virtual disks, you cannot perform a RAID level migration or
capacity expansion on any virtual disk.
NOTE: The controller changes the write cache policy of all virtual disks to write-through until the RLM or OCE operation is
complete.
Features of PowerEdge RAID Controller 11 21