Users Guide
Table Of Contents
- Dell Technologies PowerEdge RAID Controller 11 User’s Guide PERC H755 adapter, H755 front SAS, H755N front NVMe, and PERC H755 MX adapter
- Contents
- Dell Technologies PowerEdge RAID Controller 11
- Applications and User Interfaces supported by PERC 11
- Features of PowerEdge RAID Controller 11
- Controller features
- Virtual disk features
- Hard drive features
- Fault tolerance
- Install and remove a PERC 11 card
- Safety instructions
- Before working inside your system
- After working inside your system
- Remove the PERC H755 adapter
- Install the PERC H755 adapter
- Remove the PERC H755 front SAS card
- Install the PERC H755 front SAS card
- Remove the PERC H755N front NVMe card
- Install the PERC H755N front NVMe card
- Remove the PERC H755 MX adapter
- Install the PERC H755 MX adapter
- Driver support for PERC 11
- Firmware
- Manage PERC 11 controllers using HII configuration utility
- Enter the PERC 11 HII configuration utility
- Exit the PERC 11 HII configuration utility
- Navigate to Dell PERC 11 configuration utility
- View the HII Configuration utility dashboard
- Configuration management
- Controller management
- Clear controller events
- Save controller events
- Save debug log
- Enable security
- Disable security
- Change security settings
- Restore factory default settings
- Auto configure behavior
- Manage controller profile
- Advanced controller properties
- Virtual disk management
- Physical disk management
- Hardware components
- Security key management in HII configuration utility
- Security key and RAID management
- Security key implementation
- Local Key Management
- Create a security key
- Change Security Settings
- Disable security key
- Create a secured virtual disk
- Secure a non-RAID disk
- Secure a pre-existing virtual disk
- Import a secured non-RAID disk
- Import a secured virtual disk
- Dell Technologies OpenManage Secure Enterprise Key Manager
- Supported controllers for OpenManage Secure Enterprise Key Manager
- Manage enterprise key manager mode
- Disable enterprise key manager mode
- Manage virtual disks in enterprise key manager mode
- Manage non–RAID disks in enterprise key manager mode
- Migration of drives from local key management to enterprise key management
- Troubleshooting
- Single virtual disk performance or latency in hypervisor configurations
- Configured disks removed or not accessible error message
- Dirty cache data error message
- Discovery error message
- Drive Configuration Changes Error Message
- Windows operating system installation errors
- Firmware fault state error message
- Foreign configuration found error message
- Foreign configuration not found in HII error message
- Degraded state of virtual disks
- Memory errors
- Preserved Cache State
- Security key errors
- General issues
- Physical disk issues
- Physical disk in failed state
- Unable to rebuild a fault tolerant virtual disk
- Fatal error or data corruption reported
- Multiple disks are inaccessible
- Rebuilding data for a failed physical disk
- Virtual disk fails during rebuild using a global hot spare
- Dedicated hot spare disk fails during rebuild
- Redundant virtual disk fails during reconstruction
- Virtual disk fails rebuild using a dedicated hot spare
- Physical disk takes a long time to rebuild
- Drive removal and insertion in the same slot generates a foreign configuration event
- SMART errors
- Replace member errors
- Linux operating system errors
- Drive indicator codes
- HII error messages
- Appendix RAID description
- Getting help
- Documentation resources
Table 4. Write cache policies
Feature Description
Write-back The controller sends a data transfer completion signal to the host when the controller cache
has received all the data in a transaction. The controller then writes the cached data to the
storage device in the background.
NOTE: The default cache setting for virtual disks is Write-back caching. Write-back
caching is also supported for single drive RAID 0 virtual disks.
Write-through The controller sends a data transfer completion signal to the host system when the disk
subsystem has received all the data in a transaction.
NOTE: Certain data patterns and configurations perform better with a write-through
cache policy.
NOTE: All RAID volumes are presented as write-through to the operating system (Windows and Linux) independent of the
actual write cache policy of the virtual disk. PERC cards manage the data in cache independently of the operating system or
any applications.
NOTE: Use the Dell OpenManage storage management application or the HII Configuration Utility to view and manage
virtual disk cache settings.
Conditions under which write-back is employed
Write-back caching is used under all conditions in which the battery is present and in good condition.
Conditions under which forced write-back with no battery is employed
CAUTION:
It is recommended that you use a power backup system when forcing write-back to ensure there is no
loss of data if the system suddenly loses power.
Write-back mode is available when you select force write-back with no battery. When forced write-back mode is selected, the
virtual disk is in write-back mode even if the battery is not present.
Virtual disk read cache policy
The read policy of a virtual disk determines how the controller handles reads to that virtual disk.
Table 5. Read policies
Feature Description
Read ahead Allows the controller to read sequentially ahead of requested data and to store the additional data in
cache memory, anticipating that the data is required soon. This speeds up reads for sequential data,
but there is slight improvement when accessing random data.
No read ahead Disables the read ahead capability.
NOTE: Adaptive read ahead is no longer supported. Selecting adaptive read ahead is equivalent to selecting the read ahead
option.
Virtual disk migration
The PERC 11 series supports migration of virtual disks from one controller to another without taking the target controller offline.
The controller can import RAID virtual disks in optimal, degraded, or partially degraded states. You cannot import a virtual disk
that is offline. When a controller detects a configured physical disk, it marks the physical disk as foreign, and generates an alert
indicating that a foreign disk was detected.
Disk migration pointers:
Features of PowerEdge RAID Controller 11
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