Users Guide
Table Of Contents
- Dell Technologies PowerEdge RAID Controller 11 User’s Guide PERC H755 adapter, H755 front SAS, H755N front NVMe, and PERC H755 MX adapter
- Contents
- Dell Technologies PowerEdge RAID Controller 11
- Applications and User Interfaces supported by PERC 11
- Features of PowerEdge RAID Controller 11
- Controller features
- Virtual disk features
- Hard drive features
- Fault tolerance
- Install and remove a PERC 11 card
- Safety instructions
- Before working inside your system
- After working inside your system
- Remove the PERC H755 adapter
- Install the PERC H755 adapter
- Remove the PERC H755 front SAS card
- Install the PERC H755 front SAS card
- Remove the PERC H755N front NVMe card
- Install the PERC H755N front NVMe card
- Remove the PERC H755 MX adapter
- Install the PERC H755 MX adapter
- Driver support for PERC 11
- Firmware
- Manage PERC 11 controllers using HII configuration utility
- Enter the PERC 11 HII configuration utility
- Exit the PERC 11 HII configuration utility
- Navigate to Dell PERC 11 configuration utility
- View the HII Configuration utility dashboard
- Configuration management
- Controller management
- Clear controller events
- Save controller events
- Save debug log
- Enable security
- Disable security
- Change security settings
- Restore factory default settings
- Auto configure behavior
- Manage controller profile
- Advanced controller properties
- Virtual disk management
- Physical disk management
- Hardware components
- Security key management in HII configuration utility
- Security key and RAID management
- Security key implementation
- Local Key Management
- Create a security key
- Change Security Settings
- Disable security key
- Create a secured virtual disk
- Secure a non-RAID disk
- Secure a pre-existing virtual disk
- Import a secured non-RAID disk
- Import a secured virtual disk
- Dell Technologies OpenManage Secure Enterprise Key Manager
- Supported controllers for OpenManage Secure Enterprise Key Manager
- Manage enterprise key manager mode
- Disable enterprise key manager mode
- Manage virtual disks in enterprise key manager mode
- Manage non–RAID disks in enterprise key manager mode
- Migration of drives from local key management to enterprise key management
- Troubleshooting
- Single virtual disk performance or latency in hypervisor configurations
- Configured disks removed or not accessible error message
- Dirty cache data error message
- Discovery error message
- Drive Configuration Changes Error Message
- Windows operating system installation errors
- Firmware fault state error message
- Foreign configuration found error message
- Foreign configuration not found in HII error message
- Degraded state of virtual disks
- Memory errors
- Preserved Cache State
- Security key errors
- General issues
- Physical disk issues
- Physical disk in failed state
- Unable to rebuild a fault tolerant virtual disk
- Fatal error or data corruption reported
- Multiple disks are inaccessible
- Rebuilding data for a failed physical disk
- Virtual disk fails during rebuild using a global hot spare
- Dedicated hot spare disk fails during rebuild
- Redundant virtual disk fails during reconstruction
- Virtual disk fails rebuild using a dedicated hot spare
- Physical disk takes a long time to rebuild
- Drive removal and insertion in the same slot generates a foreign configuration event
- SMART errors
- Replace member errors
- Linux operating system errors
- Drive indicator codes
- HII error messages
- Appendix RAID description
- Getting help
- Documentation resources
Applications and User Interfaces supported
by PERC 11
PERC 11 card Management applications include the Comprehensive Embedded Management (CEM), Dell OpenManage Storage
Management, The Human Interface Infrastructure (HII) configuration utility, and The PERC Command Line Interface (CLI). They
enable you to manage and configure the RAID system, create and manage multiple disk groups, control and monitor multiple
RAID systems, and provide online maintenance.
Topics:
• Comprehensive Embedded Management
• Dell OpenManage Storage Management
• Human Interface Infrastructure Configuration Utility
• The PERC Command Line Interface
Comprehensive Embedded Management
Comprehensive Embedded Management (CEM) is a storage management solution for Dell systems that enables you to monitor
the RAID and network controllers installed on the system using iDRAC without an operating system installed on the system.
Using CEM enables you to do the following:
● Monitor devices with and without an operating systems installed on the system
● Provide a specific location to access monitored data of the storage devices and network cards
● Allows controller configuration for all PERC 11 cards
NOTE:
If you boot the system to HII (F2) or Lifecycle Controller (F10), then you cannot view the PERC cards on the CEM
UI. The PERC cards are displayed on the CEM UI only after the system boot is complete.
NOTE: It is not recommended that you create more than 8 VDs simultaneously with CEM.
Dell OpenManage Storage Management
Dell OpenManage Storage Management is a storage management application for Dell systems that provides enhanced features
for configuring locally attached RAID disk storage. The Dell OpenManage storage management application enables you to
perform controller and enclosure functions for all supported RAID controllers and enclosures from a single graphical or Command
Line Interface (CLI). The User Interface (UI) is wizard-driven with features for novice and advanced users, and detailed online
help. Using the Dell OpenManage storage management application, you can protect your data by configuring data-redundancy,
assigning hot spares, or rebuilding failed physical disks. The fully featured CLI, which is available on select operating systems,
allows you to perform RAID management tasks either directly from the console or through scripting.
NOTE:
For more information, see the Dell OpenManage Storage Management User's Guide at www.dell.com/
openmanagemanuals.
Human Interface Infrastructure Configuration Utility
The Human Interface Infrastructure (HII) configuration utility is a storage management application integrated into the system
BIOS <F2>. It is used to configure and manage your Dell PowerEdge RAID Controller (PERC) virtual disks, and physical disks.
This utility is independent of the operating system.
NOTE: The BIOS configuration utility <Ctrl> <R> is not supported on PERC 11 cards.
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Applications and User Interfaces supported by PERC 11 13