Users Guide
Table Of Contents
- Dell Technologies PowerEdge RAID Controller 11 User’s Guide PERC H755 adapter, H755 front SAS, H755N front NVMe, and PERC H755 MX adapter
- Contents
- Dell Technologies PowerEdge RAID Controller 11
- Applications and User Interfaces supported by PERC 11
- Features of PowerEdge RAID Controller 11
- Controller features
- Virtual disk features
- Hard drive features
- Fault tolerance
- Install and remove a PERC 11 card
- Safety instructions
- Before working inside your system
- After working inside your system
- Remove the PERC H755 adapter
- Install the PERC H755 adapter
- Remove the PERC H755 front SAS card
- Install the PERC H755 front SAS card
- Remove the PERC H755N front NVMe card
- Install the PERC H755N front NVMe card
- Remove the PERC H755 MX adapter
- Install the PERC H755 MX adapter
- Driver support for PERC 11
- Firmware
- Manage PERC 11 controllers using HII configuration utility
- Enter the PERC 11 HII configuration utility
- Exit the PERC 11 HII configuration utility
- Navigate to Dell PERC 11 configuration utility
- View the HII Configuration utility dashboard
- Configuration management
- Controller management
- Clear controller events
- Save controller events
- Save debug log
- Enable security
- Disable security
- Change security settings
- Restore factory default settings
- Auto configure behavior
- Manage controller profile
- Advanced controller properties
- Virtual disk management
- Physical disk management
- Hardware components
- Security key management in HII configuration utility
- Security key and RAID management
- Security key implementation
- Local Key Management
- Create a security key
- Change Security Settings
- Disable security key
- Create a secured virtual disk
- Secure a non-RAID disk
- Secure a pre-existing virtual disk
- Import a secured non-RAID disk
- Import a secured virtual disk
- Dell Technologies OpenManage Secure Enterprise Key Manager
- Supported controllers for OpenManage Secure Enterprise Key Manager
- Manage enterprise key manager mode
- Disable enterprise key manager mode
- Manage virtual disks in enterprise key manager mode
- Manage non–RAID disks in enterprise key manager mode
- Migration of drives from local key management to enterprise key management
- Troubleshooting
- Single virtual disk performance or latency in hypervisor configurations
- Configured disks removed or not accessible error message
- Dirty cache data error message
- Discovery error message
- Drive Configuration Changes Error Message
- Windows operating system installation errors
- Firmware fault state error message
- Foreign configuration found error message
- Foreign configuration not found in HII error message
- Degraded state of virtual disks
- Memory errors
- Preserved Cache State
- Security key errors
- General issues
- Physical disk issues
- Physical disk in failed state
- Unable to rebuild a fault tolerant virtual disk
- Fatal error or data corruption reported
- Multiple disks are inaccessible
- Rebuilding data for a failed physical disk
- Virtual disk fails during rebuild using a global hot spare
- Dedicated hot spare disk fails during rebuild
- Redundant virtual disk fails during reconstruction
- Virtual disk fails rebuild using a dedicated hot spare
- Physical disk takes a long time to rebuild
- Drive removal and insertion in the same slot generates a foreign configuration event
- SMART errors
- Replace member errors
- Linux operating system errors
- Drive indicator codes
- HII error messages
- Appendix RAID description
- Getting help
- Documentation resources
Technical specifications of PERC 11 cards
The table below lists and describes the different PERC 11 cards series and their specifications:
Table 1. Technical specifications of PERC 11 cards
Feature PERC H755 adapter PERC H755 front
SAS
PERC H755N front
NVMe
PERC H755 MX adapter
RAID levels 0, 1, 5, 6, 10, 50 ,60 0, 1, 5, 6, 10, 50, 60 0, 1, 5, 6, 10, 50, 60 0, 1, 5, 6, 10, 50 ,60
Non–RAID Yes Yes Yes Yes
Enclosures per port Not applicable Not applicable Not applicable Not applicable
Processor Broadcom RAID-on-
chip, SAS3916
chipset
Broadcom RAID-on-
chip, SAS3916 chipset
Broadcom RAID-on-
chip, SAS3916 chipset
Broadcom RAID-on-chip,
SAS3916 chipset
Battery backup unit Yes Yes Yes Yes
Local Key Management
security
Yes Yes Yes Yes
Controller queue depth 5120 5120 5120 5120
Secure enterprise key
manager security
Yes Yes Yes No
Non-volatile cache Yes Yes Yes Yes
Cache memory 8 GB DDR4 2666
MT/s cache
8 GB DDR4 2666
MT/s cache
8 GB DDR4 2666
MT/s cache
8 GB DDR4 2666 MT/s
cache
Cache function Write back, write
through, no read
ahead, and read
ahead
Write back, write
through, no read
ahead, and read ahead
Write back, write
through, no read
ahead, and read ahead
Write back, write through,
no read ahead, and read
ahead
Max no of VDs in RAID
mode
240 240 240 240
Max no of VDs per disk
group
16 16 16 16
Hot swap devices
supported
Yes Yes Yes Yes
Hardware XOR engine Yes Yes Yes Yes
Online capacity
expansion
Yes Yes Yes Yes
Dedicated and global
hot spare
Yes Yes Yes Yes
Drives types 3 Gbps SATA, 6 Gbps
SATA/SAS, and 12
Gbps SAS, Gen3 (8
GT/s), and Gen4 (16
GT/s) NVMe
3 Gbps SATA, 6 Gbps
SATA/SAS, and 12
Gbps SAS
Gen3 (8 GT/s) and
Gen4 (16 GT/s) NVMe
3 Gbps SATA, 6 Gbps
SATA/SAS, and 12 Gbps
SAS, Gen3 (8 GT/s), and
Gen4 (16 GT/s) NVMe
VD strip size 64 KB, 128 KB, 256
KB, 512 KB, 1 MB
64 KB, 128 KB, 256
KB, 512 KB, 1 MB
64 KB, 128 KB, 256
KB, 512 KB, 1 MB
64 KB, 128 KB, 256 KB, 512
KB, and 1 MB
PCIe support Gen 4 Gen 4 Gen 4 Gen 4
SAS/SATA maximum
drive support
● Without SAS
Expander: 16
● Without SAS
Expander: 16
Not applicable Limited by platform: 6 drives
per controller
Dell Technologies PowerEdge RAID Controller 11 11