Users Guide
Table Of Contents
- Dell EMC PowerEdge RAID Controller 10 User’s Guide PERC H345, H740P, H745, H745P MX, and H840
- Contents
- Overview
- Getting Started
- Features
- Controller features
- Virtual disk features
- Hard drive features
- Fault tolerance
- Operating system device enumeration
- Controller mode
- Non-RAID disk
- Deploying the PERC card
- Removing the PERC H345 adapter
- Installing the PERC H345 adapter
- Removing the PERC H345 front card
- Installing the PERC H345 front card
- Removing the PERC H740P adapter
- Installing the PERC H740P adapter
- Removing the PERC H740P mini monolithic
- Installing the PERC H740P mini monolithic
- Removing the PERC H745 adapter
- Installing the PERC H745 adapter
- Removing the PERC H745 front card
- Installing the PERC H745 front card
- Removing the PERC H745P MX adapter card
- Installing the PERC H745P MX adapter card
- Removing the PERC H840 card
- Installing the PERC H840 card
- Part replacement of a PERC card in eHBA mode
- Part replacement of a PERC card in RAID mode with another in eHBA mode
- Driver installation
- Creating the device driver media
- Windows driver installation
- Installing the driver during a Windows Server 2012 R2 and newer installation
- Installing the driver after Windows Server 2012 R2 and newer installation
- Updating PERC 10 driver for existing Windows Server 2012 R2 and newer
- Linux driver installation
- Firmware
- HII configuration utility
- Entering the HII configuration utility
- Exiting the HII configuration utility
- Navigating to Dell PERC 10 configuration utility
- HII Configuration utility dashboard view options
- Configuration management
- Controller management
- Virtual disk management
- Physical disk management
- Hardware components
- Security key management in the HII configuration utility
- Security key and RAID management
- Security key implementation
- Local Key Management
- Creating security key
- Changing Security Settings
- Disabling security key
- Create secured virtual disk
- Secure non-RAID disks
- Secure preexisting virtual disk
- Importing secure virtual disk
- Import secured non-RAID disk
- Dell EMC OpenManage Secure Enterprise Key Manager
- Troubleshooting
- Single virtual disk performance or latency in hypervisor configurations
- Adapter at baseport not responding error message
- BIOS disabled error message
- Configured disks removed or not accessible error message
- Dirty cache data error message
- Discovery error message
- Drive Configuration Changes Error Message
- Windows operating system installation errors
- Firmware fault state error message
- Extra enclosure error message
- Foreign configuration found error message
- Foreign configuration not found in HII error message
- Degraded state of virtual disks
- Memory errors
- Preserved Cache State
- Security key errors
- General issues
- Physical disk issues
- Physical disk in failed state
- Unable to rebuild a fault tolerant virtual disk
- Fatal error or data corruption reported
- Physical disk displayed as blocked
- Multiple disks are inaccessible
- Rebuilding data for a failed physical disk
- Virtual disk fails during rebuild using a global hot spare
- Dedicated hot spare disk fails during rebuild
- Redundant virtual disk fails during reconstruction
- Virtual disk fails rebuild using a dedicated hot spare
- Physical disk takes a long time to rebuild
- SMART errors
- Replace member errors
- Linux operating system errors
- Drive indicator codes
- HII error messages
- Appendix RAID description
- Getting help
- Documentation resources
Overview
The PowerEdge RAID Controller (PERC) 10 series consist of the H345, H740P, H745, H745P MX, and H840 cards. The PERC 10
family of storage controller cards has the following characteristics:
● Complies with serial-attached SCSI (SAS) 3.0 providing up to 12 Gb/sec throughput.
●
Supports Dell-qualified serial-attached SCSI (SAS) hard drives, SATA hard drives, and solid-state drives (SSDs).
● Offers RAID control capabilities including support for RAID levels 0, 1, 5, 6, 10, 50, and 60.
● Provides reliability, high performance, and fault-tolerant disk subsystem management.
NOTE: Mixing SAS and SATA drives within a virtual disk is not supported. Also, mixing hard drives and SSDs within a virtual
disk is not supported.
NOTE: Mixing disks of different speed (7,200 rpm, 10,000 rpm, or 15,000 rpm) and bandwidth (3 Gbps, 6 Gbps or 12 Gbps)
while maintaining the same drive type (SAS or SATA) and technology (HDD or SSD) is supported.
NOTE: RAID levels 5, 6, 50 and 60 are not supported on PERC H345.
NOTE: For the safety, regulatory, and ergonomic information associated with these devices, and for more information
about the Integrated Dell Remote Access Controller (iDRAC) or Lifecycle Controller (LC) remote management, see your
platform documentation.
Topics:
• Supported operating systems
• PERC card specifications
• Management applications for PERC cards
Supported operating systems
See Dell EMC Enterprise operating systems support for a list of supported operating systems by a specific server for the PERC
10 card.
NOTE:
The PERC 10 driver for VMware ESXi is bundled with the VMware ISO image available from Dell. For more
information, see www.dell.com/virtualizationsolutions.
NOTE: For the latest list of supported operating systems and driver installation instructions, see the operating system
documentation at www.dell.com/operatingsystemmanuals. For specific operating system service pack requirements, see the
Drivers and Downloads section at www.dell.com/manuals.
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8 Overview