Users Guide
Table Of Contents
- Dell EMC PowerEdge RAID Controller 10 User’s Guide PERC H345, H740P, H745, H745P MX, and H840
- Contents
- Overview
- Getting Started
- Features
- Controller features
- Virtual disk features
- Hard drive features
- Fault tolerance
- Operating system device enumeration
- Controller mode
- Non-RAID disk
- Deploying the PERC card
- Removing the PERC H345 adapter
- Installing the PERC H345 adapter
- Removing the PERC H345 front card
- Installing the PERC H345 front card
- Removing the PERC H740P adapter
- Installing the PERC H740P adapter
- Removing the PERC H740P mini monolithic
- Installing the PERC H740P mini monolithic
- Removing the PERC H745 adapter
- Installing the PERC H745 adapter
- Removing the PERC H745 front card
- Installing the PERC H745 front card
- Removing the PERC H745P MX adapter card
- Installing the PERC H745P MX adapter card
- Removing the PERC H840 card
- Installing the PERC H840 card
- Part replacement of a PERC card in eHBA mode
- Part replacement of a PERC card in RAID mode with another in eHBA mode
- Driver installation
- Creating the device driver media
- Windows driver installation
- Installing the driver during a Windows Server 2012 R2 and newer installation
- Installing the driver after Windows Server 2012 R2 and newer installation
- Updating PERC 10 driver for existing Windows Server 2012 R2 and newer
- Linux driver installation
- Firmware
- HII configuration utility
- Entering the HII configuration utility
- Exiting the HII configuration utility
- Navigating to Dell PERC 10 configuration utility
- HII Configuration utility dashboard view options
- Configuration management
- Controller management
- Virtual disk management
- Physical disk management
- Hardware components
- Security key management in the HII configuration utility
- Security key and RAID management
- Security key implementation
- Local Key Management
- Creating security key
- Changing Security Settings
- Disabling security key
- Create secured virtual disk
- Secure non-RAID disks
- Secure preexisting virtual disk
- Importing secure virtual disk
- Import secured non-RAID disk
- Dell EMC OpenManage Secure Enterprise Key Manager
- Troubleshooting
- Single virtual disk performance or latency in hypervisor configurations
- Adapter at baseport not responding error message
- BIOS disabled error message
- Configured disks removed or not accessible error message
- Dirty cache data error message
- Discovery error message
- Drive Configuration Changes Error Message
- Windows operating system installation errors
- Firmware fault state error message
- Extra enclosure error message
- Foreign configuration found error message
- Foreign configuration not found in HII error message
- Degraded state of virtual disks
- Memory errors
- Preserved Cache State
- Security key errors
- General issues
- Physical disk issues
- Physical disk in failed state
- Unable to rebuild a fault tolerant virtual disk
- Fatal error or data corruption reported
- Physical disk displayed as blocked
- Multiple disks are inaccessible
- Rebuilding data for a failed physical disk
- Virtual disk fails during rebuild using a global hot spare
- Dedicated hot spare disk fails during rebuild
- Redundant virtual disk fails during reconstruction
- Virtual disk fails rebuild using a dedicated hot spare
- Physical disk takes a long time to rebuild
- SMART errors
- Replace member errors
- Linux operating system errors
- Drive indicator codes
- HII error messages
- Appendix RAID description
- Getting help
- Documentation resources
NOTE: Passphrase is case-sensitive. You must enter minimum 8 or maximum 32 characters. Ensure that the characters
contain at least one number, one lower case letter, one upper case letter, and one non-alphanumeric character.
8. In the Confirm field, re-enter the passphrase to confirm.
NOTE: If the Passphrase entered in the Passphrase and Confirm fields do not match, then you are prompted with an
error message to enter the passphrase again.
9. Select the I recorded the Security Settings for Future Reference option.
10. Click Enable Security.
The Security Key is created successfully.
Changing Security Settings
1. Enter the Dell PERC 10 Configuration Utility. See Navigating to Dell PERC 10 configuration utility.
2. Click Main Menu > Controller Management > Advanced Controller Management > Change Security Settings.
3. Select security identifier:
a. To change the Security key Identifier enter a new key identifier in Enter a New Security Key identifier text box.
b. To keep existing key identifier, select Use the existing Security Key Identifier check box.
4. Enter the existing passphrase.
5. Set passphrase:
a. To change the security passphrase, enter a new passphrase in the Enter a New Passphrase text box. Re-enter the new
passphrase to confirm.
b. To keep the existing passphrase, select Use the existing passphrase.
6. Select I recorded the Security Settings for Future Reference.
7. Click Save Security Settings.
8. Select Confirm and then click Yes.
Security settings changed successfully.
Disabling security key
NOTE: Disabling Security Key is active if there is a security key present on the controller.
1. Enter the Dell PERC 10 Configuration Utility. See Navigating to Dell PERC 10 configuration utility.
2. Click Main Menu > Controller Management > Advanced Controller Management > Disable Security.
You are prompted to confirm whether you want to continue.
3. Select the Confirm option.
4. Click Yes.
The security key is disabled successfully.
NOTE: All virtual disks must be deleted or removed to disable security.
WARNING: Any un-configured secured disks in the system will be repurposed.
Create secured virtual disk
To create a secured virtual disk, the controller must have a security key established first. See Creating security key.
NOTE:
Combining SAS and SATA hard drives within a virtual disk is not supported. Also, combining hard drives and
Solid-State Drives (SSDs) within a virtual disk is not supported.
After the security key is established, perform the following steps:
1. Enter the Dell PERC 10 Configuration Utility. See Navigating to Dell PERC 10 configuration utility.
2. Click Main Menu > Configuration Management > Create Virtual Disk.
For more information, see Creating the virtual disks.
Security key and RAID management
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