Users Guide
Table Of Contents
- Dell EMC PowerEdge RAID Controller 10 User’s Guide PERC H345, H740P, H745, H745P MX, and H840
- Contents
- Overview
- Getting Started
- Features
- Controller features
- Virtual disk features
- Hard drive features
- Fault tolerance
- Operating system device enumeration
- Controller mode
- Non-RAID disk
- Deploying the PERC card
- Removing the PERC H345 adapter
- Installing the PERC H345 adapter
- Removing the PERC H345 front card
- Installing the PERC H345 front card
- Removing the PERC H740P adapter
- Installing the PERC H740P adapter
- Removing the PERC H740P mini monolithic
- Installing the PERC H740P mini monolithic
- Removing the PERC H745 adapter
- Installing the PERC H745 adapter
- Removing the PERC H745 front card
- Installing the PERC H745 front card
- Removing the PERC H745P MX adapter card
- Installing the PERC H745P MX adapter card
- Removing the PERC H840 card
- Installing the PERC H840 card
- Part replacement of a PERC card in eHBA mode
- Part replacement of a PERC card in RAID mode with another in eHBA mode
- Driver installation
- Creating the device driver media
- Windows driver installation
- Installing the driver during a Windows Server 2012 R2 and newer installation
- Installing the driver after Windows Server 2012 R2 and newer installation
- Updating PERC 10 driver for existing Windows Server 2012 R2 and newer
- Linux driver installation
- Firmware
- HII configuration utility
- Entering the HII configuration utility
- Exiting the HII configuration utility
- Navigating to Dell PERC 10 configuration utility
- HII Configuration utility dashboard view options
- Configuration management
- Controller management
- Virtual disk management
- Physical disk management
- Hardware components
- Security key management in the HII configuration utility
- Security key and RAID management
- Security key implementation
- Local Key Management
- Creating security key
- Changing Security Settings
- Disabling security key
- Create secured virtual disk
- Secure non-RAID disks
- Secure preexisting virtual disk
- Importing secure virtual disk
- Import secured non-RAID disk
- Dell EMC OpenManage Secure Enterprise Key Manager
- Troubleshooting
- Single virtual disk performance or latency in hypervisor configurations
- Adapter at baseport not responding error message
- BIOS disabled error message
- Configured disks removed or not accessible error message
- Dirty cache data error message
- Discovery error message
- Drive Configuration Changes Error Message
- Windows operating system installation errors
- Firmware fault state error message
- Extra enclosure error message
- Foreign configuration found error message
- Foreign configuration not found in HII error message
- Degraded state of virtual disks
- Memory errors
- Preserved Cache State
- Security key errors
- General issues
- Physical disk issues
- Physical disk in failed state
- Unable to rebuild a fault tolerant virtual disk
- Fatal error or data corruption reported
- Physical disk displayed as blocked
- Multiple disks are inaccessible
- Rebuilding data for a failed physical disk
- Virtual disk fails during rebuild using a global hot spare
- Dedicated hot spare disk fails during rebuild
- Redundant virtual disk fails during reconstruction
- Virtual disk fails rebuild using a dedicated hot spare
- Physical disk takes a long time to rebuild
- SMART errors
- Replace member errors
- Linux operating system errors
- Drive indicator codes
- HII error messages
- Appendix RAID description
- Getting help
- Documentation resources
NOTE: If Auto-Configure for non-RAID disk is enabled, the disk becomes a non-RAID disk. Else, it is unconfigured.
Dell EMC OpenManage Secure Enterprise Key
Manager
This feature allows the PERC to receive a security key from a remote server instead of saving the key on a local controller. This
protects data on secured disks under the PERC if the disks or entire system is stolen. Refer to the www.dell.com/idracmanuals
for more information on configuring OpenManage Secure Enterprise Key Manager, as well as Secure Sockets Layer (SSL) or
Transport Layer Security (TLS) related configuration.
NOTE: Downgrade of PERC firmware to a firmware that does not support enterprise key management while enterprise key
manager mode is enabled, is blocked.
NOTE: When replacing a controller enabled with enterprise key management, lifecycle controller part replacement will
re-configure the new controller to match the existing controller's configuration.
NOTE: If key exchange fails during boot, view and correct any connection issues with the key server identified in the iDRAC
lifecycle log. Then the system can be cold booted.
Supported controllers for OpenManage Secure Enterprise Key
Manager
Enterprise key manager mode is supported on the PERC H740P adapter, PERC H740P mini adapter, H745 front card, H745
adapter and on split backplane mode. For more information on supported platforms, see www.dell.com/idracmanuals.
Enterprise key manager mode is not supported on the PERC H345, PERC H840 external adapter, PERC H745P (NGM), or on
the H740P and H745 with eHBA mode enabled.
Managing enterprise key manager mode
Enterprise key manager features are managed by iDRAC. For instructions on enabling enterprise key manager mode, see
www.dell.com/idracmanuals.
NOTE:
If preserved cache is present, the controller will not allow OpenManage Secure Enterprise Key Manager mode to be
enabled.
NOTE: Transitioning a controller from LKM mode to enterprise key manager mode without disabling security or the reverse
is not supported.
NOTE: When enterprise key manager mode is enabled, the controller waits up to two minutes for iDRAC to send keys, after
which the PERC continues to boot.
NOTE: Rotation of keys is done by iDRAC. Any attempt to re-key the controller through a different management application
is not supported.
Disabling enterprise key manager mode
nterprise key manager mode can be disabled from any supported Management applications for PERC cards. Enterprise key
manager mode can be disabled from any supported Management applications for PERC cards.
Managing virtual disks in enterprise key manager mode
Virtual disks are managed in the same way in enterprise key manager mode as in local key manager mode. SED capable virtual
disks can be secured during or after creation. See Creating secured virtual disk.
Security key and RAID management
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