Users Guide
Table Of Contents
- Dell EMC PowerEdge RAID Controller 10 User’s Guide PERC H345, H740P, H745, H745P MX, and H840
- Contents
- Overview
- Getting Started
- Features
- Controller features
- Virtual disk features
- Hard drive features
- Fault tolerance
- Operating system device enumeration
- Controller mode
- Non-RAID disk
- Deploying the PERC card
- Removing the PERC H345 adapter
- Installing the PERC H345 adapter
- Removing the PERC H345 front card
- Installing the PERC H345 front card
- Removing the PERC H740P adapter
- Installing the PERC H740P adapter
- Removing the PERC H740P mini monolithic
- Installing the PERC H740P mini monolithic
- Removing the PERC H745 adapter
- Installing the PERC H745 adapter
- Removing the PERC H745 front card
- Installing the PERC H745 front card
- Removing the PERC H745P MX adapter card
- Installing the PERC H745P MX adapter card
- Removing the PERC H840 card
- Installing the PERC H840 card
- Part replacement of a PERC card in eHBA mode
- Part replacement of a PERC card in RAID mode with another in eHBA mode
- Driver installation
- Creating the device driver media
- Windows driver installation
- Installing the driver during a Windows Server 2012 R2 and newer installation
- Installing the driver after Windows Server 2012 R2 and newer installation
- Updating PERC 10 driver for existing Windows Server 2012 R2 and newer
- Linux driver installation
- Firmware
- HII configuration utility
- Entering the HII configuration utility
- Exiting the HII configuration utility
- Navigating to Dell PERC 10 configuration utility
- HII Configuration utility dashboard view options
- Configuration management
- Controller management
- Virtual disk management
- Physical disk management
- Hardware components
- Security key management in the HII configuration utility
- Security key and RAID management
- Security key implementation
- Local Key Management
- Creating security key
- Changing Security Settings
- Disabling security key
- Create secured virtual disk
- Secure non-RAID disks
- Secure preexisting virtual disk
- Importing secure virtual disk
- Import secured non-RAID disk
- Dell EMC OpenManage Secure Enterprise Key Manager
- Troubleshooting
- Single virtual disk performance or latency in hypervisor configurations
- Adapter at baseport not responding error message
- BIOS disabled error message
- Configured disks removed or not accessible error message
- Dirty cache data error message
- Discovery error message
- Drive Configuration Changes Error Message
- Windows operating system installation errors
- Firmware fault state error message
- Extra enclosure error message
- Foreign configuration found error message
- Foreign configuration not found in HII error message
- Degraded state of virtual disks
- Memory errors
- Preserved Cache State
- Security key errors
- General issues
- Physical disk issues
- Physical disk in failed state
- Unable to rebuild a fault tolerant virtual disk
- Fatal error or data corruption reported
- Physical disk displayed as blocked
- Multiple disks are inaccessible
- Rebuilding data for a failed physical disk
- Virtual disk fails during rebuild using a global hot spare
- Dedicated hot spare disk fails during rebuild
- Redundant virtual disk fails during reconstruction
- Virtual disk fails rebuild using a dedicated hot spare
- Physical disk takes a long time to rebuild
- SMART errors
- Replace member errors
- Linux operating system errors
- Drive indicator codes
- HII error messages
- Appendix RAID description
- Getting help
- Documentation resources
Updating PERC 10 driver for existing Windows Server
2012 R2 and newer
NOTE: Close all applications on your system before you update the driver.
1. Insert the CD, DVD, or USB drive media containing the driver.
2. Select Start > Settings > Control Panel > System.
The System Properties screen is displayed.
NOTE: The path to System might vary depending on the operating system family.
3. Click the Hardware tab.
4. Click Device Manager.
The Device Manager screen is displayed.
NOTE: The path to Device Manager might vary depending on the operating system family.
5. Expand SCSI and RAID Controllers by double-clicking the entry or by clicking on the plus symbol next to SCSI and RAID
Controller.
NOTE: In Windows Server 2012 R2 and newer, the PERC 10 series of cards are listed under Storage Controllers.
6. Double-click the RAID controller for which you want to update the driver.
7. Click the Driver tab and click Update Driver.
The screen to update the device driver wizard is displayed.
8. Select Install from a list or specific location.
9. Click Next.
10. Follow the steps in the wizard and browse to the location of the driver files.
11. Select the INF file from the CD, DVD, or USB drive media.
12. Click Next and continue the installation steps in the wizard.
13. Click Finish to exit the wizard and reboot the system for the changes to take place.
NOTE:
Dell provides the Dell Update Package (DUP) to update drivers on systems running Windows Server 2012 R2
and newer operating system. DUP is an executable application that updates drivers for specific devices. DUP supports
command line interface and silent execution. For more information, see https://www.dell.com/support.
Linux driver installation
NOTE: PERC 10 series of drivers support PERC 9 family controllers and do not require separate driver installations.
NOTE: The driver update disk (DUD) images are created only for those operating system releases in which the native
(in-box) driver is insufficient for installation. In the event that an operating system is being installed with a corresponding
DUD image, follow the instructions below.
NOTE: To view the complete list of boot loader options, see the installation guide of your operating system.
NOTE: If using out-of-box drivers with RHEL 7 and higher, a tainted kernel message will be displayed in the log. RedHat
does not provide a mechanism to sign external drivers for RHEL. This leads to kernel training whenever external drivers are
loaded in all the versions. Kernel messages can be
megaraid_sas:Loading out-of-tree module taints kernel
megaraid_sas:module verification failed: signature and/or required key missing-
tainting kernel
52 Driver installation