Users Guide
Table Of Contents
- Dell EMC PowerEdge RAID Controller 10 User’s Guide PERC H345, H740P, H745, H745P MX, and H840
- Contents
- Overview
- Getting Started
- Features
- Controller features
- Virtual disk features
- Hard drive features
- Fault tolerance
- Operating system device enumeration
- Controller mode
- Non-RAID disk
- Deploying the PERC card
- Removing the PERC H345 adapter
- Installing the PERC H345 adapter
- Removing the PERC H345 front card
- Installing the PERC H345 front card
- Removing the PERC H740P adapter
- Installing the PERC H740P adapter
- Removing the PERC H740P mini monolithic
- Installing the PERC H740P mini monolithic
- Removing the PERC H745 adapter
- Installing the PERC H745 adapter
- Removing the PERC H745 front card
- Installing the PERC H745 front card
- Removing the PERC H745P MX adapter card
- Installing the PERC H745P MX adapter card
- Removing the PERC H840 card
- Installing the PERC H840 card
- Part replacement of a PERC card in eHBA mode
- Part replacement of a PERC card in RAID mode with another in eHBA mode
- Driver installation
- Creating the device driver media
- Windows driver installation
- Installing the driver during a Windows Server 2012 R2 and newer installation
- Installing the driver after Windows Server 2012 R2 and newer installation
- Updating PERC 10 driver for existing Windows Server 2012 R2 and newer
- Linux driver installation
- Firmware
- HII configuration utility
- Entering the HII configuration utility
- Exiting the HII configuration utility
- Navigating to Dell PERC 10 configuration utility
- HII Configuration utility dashboard view options
- Configuration management
- Controller management
- Virtual disk management
- Physical disk management
- Hardware components
- Security key management in the HII configuration utility
- Security key and RAID management
- Security key implementation
- Local Key Management
- Creating security key
- Changing Security Settings
- Disabling security key
- Create secured virtual disk
- Secure non-RAID disks
- Secure preexisting virtual disk
- Importing secure virtual disk
- Import secured non-RAID disk
- Dell EMC OpenManage Secure Enterprise Key Manager
- Troubleshooting
- Single virtual disk performance or latency in hypervisor configurations
- Adapter at baseport not responding error message
- BIOS disabled error message
- Configured disks removed or not accessible error message
- Dirty cache data error message
- Discovery error message
- Drive Configuration Changes Error Message
- Windows operating system installation errors
- Firmware fault state error message
- Extra enclosure error message
- Foreign configuration found error message
- Foreign configuration not found in HII error message
- Degraded state of virtual disks
- Memory errors
- Preserved Cache State
- Security key errors
- General issues
- Physical disk issues
- Physical disk in failed state
- Unable to rebuild a fault tolerant virtual disk
- Fatal error or data corruption reported
- Physical disk displayed as blocked
- Multiple disks are inaccessible
- Rebuilding data for a failed physical disk
- Virtual disk fails during rebuild using a global hot spare
- Dedicated hot spare disk fails during rebuild
- Redundant virtual disk fails during reconstruction
- Virtual disk fails rebuild using a dedicated hot spare
- Physical disk takes a long time to rebuild
- SMART errors
- Replace member errors
- Linux operating system errors
- Drive indicator codes
- HII error messages
- Appendix RAID description
- Getting help
- Documentation resources
1. To connect a single enclosure, cable the ports so that the enclosure is connected to both the ports on the controller card.
2. To connect multiple enclosures, connect two cables from the controller to the first enclosure as in case in point no 1. Next,
connect cables from the first enclosure to the second enclosure. From here, continue to connect two cables from the last
enclosure in the chain to the next enclosure you wish to include until you have up to 4 enclosures connected.
Figure 11. PERC H840 card ports—Eight enclosures with single path configuration
To set up a single path enclosure on the PERC H840 card:
1. To connect a single enclosure, cable the ports so that the enclosure is connected to both the ports on the controller card.
2. To connect multiple enclosures, single cables connect the first enclosure to the second enclosure, then the single cable
connects the second enclosure to the third enclosure.
NOTE: You must use a PD240 profile to support 4 enclosures per port. For more information, see Profile Management.
Redundant path support for PERC H840
The PERC H840 adapter can detect and use redundant paths to disks contained in enclosures. This provides the ability to
connect two SAS cables between a controller and an enclosure for path redundancy. The controller can tolerate the failure of
a cable or enclosure management module (EMM) by utilizing the remaining path. When redundant paths exist, the controller
automatically balances I/O loads through both paths to each disk. Load balancing increases throughput to virtual disks in
storage enclosures and is automatically turned on when redundant paths are detected. To set up your hardware to support
redundant paths, see Setting up redundant path support on the PERC H840 adapter.
NOTE: This is applicable for the PERC H840 only.
NOTE: This support for redundant paths refers to path redundancy only and not to controller redundancy.
Features 21