Users Guide
Virtual disks degraded error message
Error Message:
x Virtual Disk(s) Degraded, where x is the number of virtual disks degraded.
Probable Cause: This message is displayed when the BIOS detects virtual disks in a degraded state.
Corrective Action: To make the virtual disks optimal, take one the following corrective actions:
• Ensure all disks in the Virtual Disk are present and online.
• Replace any failed disks that may be in the array.
• Correct a hot spare disk, and rebuild the array.
The BIOS does not take any action.
Virtual disks partially degraded error message
Error Message:
x Virtual Disk(s) Partially Degraded, where x is the number of virtual disks
partially degraded.
Probable Cause: This message is displayed when the BIOS detects a single disk failure in a RAID 6 or RAID 60 conguration.
Corrective Action: You must check why the member disk is not present to correct the problem. The BIOS does not take any action.
Memory or battery problem error message
Error Message:
Memory/Battery problems were detected. The adapter has recovered, but cached
data was lost. Press any key to continue.
Probable Cause: The message occurs under the following conditions:
• The adapter detects data in the controller cache that has not yet been written to the disk subsystem.
• The controller detects an Error-Correcting Code (ECC) error while performing its cache checking routine
during initialization.
• The controller discards the cache rather than sending it to the disk subsystem because the data integrity
cannot be guaranteed.
• The battery may be under charged.
Corrective Action: Allow the battery to charge fully to resolve this problem. If the problem persists, the battery or controller memory
may be faulty. Contact Dell Technical Support.
Firmware fault state error message
Error Message:
Firmware is in Fault State.
Corrective Action: Contact Global Technical Support.
102 Troubleshooting