Users Guide

Probable Cause: The message is displayed after another BIOS warning indicating there are problems

with previously configured disks and you have chosen to accept any changes and

continue. The SAS cables for your system might be improperly connected.

Corrective Action: Check the cable connections and fix any problems before restarting the system. If

there are no cable problems, press any key or <Y> to continue.

Adapter at baseport not responding error message

Error Message:

Adapter at Baseport xxxx is not responding, where xxxx is the

baseport of the controller.

Corrective Action: Contact Dell Technical Support.

Offline Or Missing Virtual Drives With Preserved Cache Error Message

Error Message:

There are offline or missing virtual drives with preserved

cache. Please check the cables and ensure that all drives are

present. Press any key to enter the configuration utility.

Probable Cause: The controller preserves the dirty cache from a virtual disk if the disk becomes

offline or is deleted because of missing physical disks. This preserved dirty cache is

called pinned cache, and is preserved until you import the virtual disk, or discard

the cache.

Corrective Action: Use the <Ctrl> <R> utility to import the virtual disk or discard the preserved cache.

For the steps used to manage preserved cache, see the topic Managing Preserved

Cache.

Virtual disks offline error message

Error Message:

x Virtual Disk(s) Degraded, where x is the number of virtual

disks degraded.

Probable Cause: This message is displayed when the BIOS detects virtual disks in a degraded state.

Corrective Action: Take corrective action(s) to make the virtual disks optimal. The BIOS does not take

any action.

Virtual disks degraded error message

Error Message:

x Virtual Disk(s) Degraded, where x is the number of virtual

disks degraded.

Probable Cause: This message is displayed when the BIOS detects virtual disks in a degraded state.

Corrective Action: To make the virtual disks optimal, take one the following corrective actions:

• Ensure all disks in the Virtual Disk are present and online.

• Replace any failed disks that may be in the array.

• Correct a hot spare disk, and rebuild the array.