Users Guide

Troubleshooting
NOTE: To get help for your NVMe PCIe SSD, see Contacting Dell EMC.
Topics:
• NVMe PCIe SSD Carrier LED indicators
• Ungraceful system shutdown or power loss
• General errors
NVMe PCIe SSD Carrier LED indicators
The LEDs on the NVMe PCIe SSD U.2 carrier indicate the state of each physical device. Each NVMe PCIe SSD carrier in your enclosure
has an activity LED (green) and a status LED (bicolor, green/amber). The activity LED ashes whenever the device is accessed.
Figure 1. NVMe PCIe SSD device carrier LED indicators
1
status indicator 2 activity indicator
3 release button
While the operating system is running, the status indicator provides the current status of the device. The following table lists the device
states along with the associated LED indicator codes.
Table 1. NVMe PCIe SSD U.2 states and LED indicator codes
State Name Slot/Device State Status LED (Green) Status LED (Amber)
Device status o The server or device is not
powered up.
O O
Device online The device is powered up. On O
Device identify (blink) The device is identifying the slot
location or is indicating the
device has received a Prepare
for Removal command from the
host operating system.
On for 250 msec
O for 250 msec
O
Device failed The host operating system no
longer has access to the device
because the device is not
O
On for 250 msec
O for 250 msec
3
Troubleshooting 9