Reference Guide

Exporting the log........................................................................................................................................................22
Human Interface Infrastructure conguration utility................................................................................................... 22
Entering the HII conguration utility........................................................................................................................23
Viewing physical device properties.......................................................................................................................... 23
Erasing physical devices............................................................................................................................................23
Setting LED blinking...................................................................................................................................................23
Exporting the log........................................................................................................................................................24
Exiting the HII conguration utility...........................................................................................................................24
7 Troubleshooting........................................................................................................................................... 25
Self-Monitoring Analysis and Reporting Technology errors........................................................................................25
NVMe PCIe SSD Carrier LED indicators.......................................................................................................................25
Ungraceful system shutdown or power loss................................................................................................................ 26
General errors...................................................................................................................................................................26
NVMe PCIe SSD description is truncated.............................................................................................................. 26
Software RAID array created by using PCIe SSDs is not detected after SLES 11 is rebooted......................... 27
NVMe PCIe SSD is not listed in the operating system..........................................................................................27
NVMe PCIe SSD is not displayed in device management in operating system..................................................27
Cannot update rmware by using Dell Update Package (DUP)...........................................................................27
Linux fails to boot and prompts for the root password......................................................................................... 27
I/O device error on write to NVMe PCIe SSD....................................................................................................... 28
NVMe PCIe SSD performance measurement not optimal................................................................................... 28
In Windows Server, OpenManage Server Administrator does not detect PCIe NVMe devices......................29
Windows event ID 11 error reported in Windows event log.................................................................................. 29
System becomes unresponsive when NVMe PCIe SSD is surprise removed....................................................29
System becomes unresponsive or crashes when NVMe PCIe SSD is inserted.................................................29
NVMe PCIe SSD is not seen after inserting in VMware ESXi 5.5 ...................................................................... 30
System is unable to inventory or manage NVMe PCIe SSDs from HII utility..................................................... 30
8 Getting help................................................................................................................................................. 31
Locating your system Service Tag.................................................................................................................................. 31
Contacting Dell..................................................................................................................................................................31
Documentation matrix......................................................................................................................................................31
Documentation feedback................................................................................................................................................32
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