Users Guide

Software RAID array created by using PCIe SSDs is not
detected after SLES 11 is rebooted
Cause The boot.md service is not started during RAID creation. The boot.md service must be enabled for the init process
to start the MD-RAID device.
Solution Run the command # chkconfig boot.md to verify if the boot.md service is on or o. This command should
start the boot.md service. If it does not, run the command# chkconfig boot.md on to enable it.
NVMe PCIe SSD is not displayed in device management in
operating system
Cause The device driver is not installed.
Solution For more information, see Driver Installation section in this manual.
Cannot update rmware by using Dell Update Package (DUP)
Cause
The supported device driver for the operating system available on your system, is not installed or loaded.
Solution Before you update the device rmware using DUP, ensure that the required device driver for the operating system
available on your system is installed. For more information, see the Driver Installation section.
Linux fails to boot and prompts for the root password
Cause
A stale volume mount point is still present after a device removal or cryptographic erase.
Solution Perform the following steps to recover from this situation:
1 Enter the root password to enter maintenance mode.
2 Remount the root lesystem as read-write using the following command: mount -orw,remount/.
3 Manually edit /etc/fstab to remove the nonexistent device entry.
I/O device error on write to NVMe PCIe SSD
Description
Windows event log may report the following entries on the rst write attempt to an NVMe PCIe SSD: Event ID
7: The device, \Device\Harddisk\DRX, has a bad block.
When attempting to initialize the device using Computer Management > Storage > Disk Management, the
following message is displayed: Virtual Disk Manager, Data Error (cyclic redundancy
check).
22 Troubleshooting