Users Guide

Troubleshooting
NOTE: To get help for your NVMe PCIe SSD, see Contacting Dell.
Topics:
Self-Monitoring Analysis and Reporting Technology errors
NVMe PCIe SSD Carrier LED indicators
Ungraceful system shutdown or power loss
General errors
Self-Monitoring Analysis and Reporting Technology
errors
The NVMe PCIe SSD solution is always monitored for errors by its internal software. If an error occurs, it is detected and recorded in an
internal log. Based on the criticality of the error, the software may inform the host server that further action is needed. It signies that the
error condition occurred a specic number of times and that the device health needs attention.
NVMe PCIe SSD Carrier LED indicators
The LEDs on the NVMe PCIe SSD 2.5 inch SFF carrier indicate the state of each physical device. Each NVMe PCIe SSD carrier in your
enclosure has an activity LED (green) and a status LED (bicolor, green/amber). The activity LED ashes whenever the device is accessed.
Figure 2. NVMe PCIe SSD Device Carrier LED Indicators
1
status indicator 2 activity indicator
3 release button
While the operating system is running, the status indicator provides the current status of the device. The following table lists the device
states along with the associated LED indicator codes.
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Troubleshooting 21