Personal Computer User Manual
Table Of Contents
- Hardware Owner’s Manual
- Contents
- About Your System
- Using the System Setup Program
- Installing System Components
- Recommended Tools
- Inside the System
- Removing and Replacing the Optional Front Bezel
- Opening and Closing the System
- Cooling Fans
- Cooling Shrouds
- Power Supplies
- Expansion Cards
- RAC Card
- System Memory
- Processors
- Processor VRMs
- Installing a Diskette Drive
- Installing an Optical Drive
- Hard Drives
- SAS Controller Cards
- Connecting an External SAS Tape Drive
- Connecting an External Fibre Channel Storage Device
- System Battery
- Control Panel Assembly (Service-Only Procedure)
- Fan Interposer Board (Service-Only Procedure)
- Power Distribution Board (Service-Only Procedure)
- Chassis Intrusion Switch (Service-Only Procedure)
- SAS Backplane (Service-Only Procedure)
- System Board (Service-Only Procedure)
- Troubleshooting Your System
- Safety First-For You and Your System
- Start-Up Routine
- Checking Basic Power Problems
- Checking the Equipment
- Troubleshooting Serial I/O Problems
- Troubleshooting a NIC
- Troubleshooting a Wet System
- Troubleshooting a Damaged System
- Troubleshooting the System Battery
- Troubleshooting Power Supplies
- Troubleshooting System Cooling Problems
- Troubleshooting System Memory
- Troubleshooting a Diskette Drive
- Troubleshooting an Optical Drive
- Troubleshooting a Hard Drive
- Troubleshooting a SAS Controller or SAS RAID Controller
- Troubleshooting an External SAS Tape Drive
- Troubleshooting Expansion Cards
- Troubleshooting the Microprocessors
- Running the System Diagnostics
- Jumpers and Connectors
- Getting Help
- Glossary
- Index
Troubleshooting Your System 97
Troubleshooting Your System
Safety First—For You and Your System
To perform certain procedures in this document, you must remove the system cover and work inside
the system. While working inside the system, do not attempt to service the system except as
explained in this guide and elsewhere in your system documentation.
CAUTION: Only trained service technicians are authorized to remove the system cover and access any of
the components inside the system. Before performing any procedure, see your Product Information Guide for
complete information about safety precautions, working inside the computer and protecting against
electrostatic discharge.
Start-Up Routine
Look and listen during the system's start-up routine for the indications described in Table 4-1.
Table 4-1. Start-Up Routine Indications
Look/listen for: Action
A status or error message displayed on the front-panel
LCD.
See "LCD Status Messages" on page 16.
An error message displayed on the monitor. See "System Messages" on page 24.
Alert messages from the systems management
software.
See the systems management software documentation.
The monitor's power indicator. See "Troubleshooting the Video Subsystem" on page 99.
The keyboard indicators. See "Troubleshooting the Keyboard" on page 100.
The USB CD drive activity indicator. See "Troubleshooting a USB Device" on page 101.
The CD drive activity indicator. See "Troubleshooting an Optical Drive" on page 109.
The hard-drive activity indicator. See "Troubleshooting a Hard Drive" on page 110.
An unfamiliar constant scraping or grinding sound
when you access a drive.
See "Getting Help" on page 129.