Personal Computer User Manual
Table Of Contents
- Hardware Owner’s Manual
- Contents
- About Your System
- Using the System Setup Program
- Installing System Components
- Recommended Tools
- Inside the System
- Removing and Replacing the Optional Front Bezel
- Opening and Closing the System
- Cooling Fans
- Cooling Shrouds
- Power Supplies
- Expansion Cards
- RAC Card
- System Memory
- Processors
- Processor VRMs
- Installing a Diskette Drive
- Installing an Optical Drive
- Hard Drives
- SAS Controller Cards
- Connecting an External SAS Tape Drive
- Connecting an External Fibre Channel Storage Device
- System Battery
- Control Panel Assembly (Service-Only Procedure)
- Fan Interposer Board (Service-Only Procedure)
- Power Distribution Board (Service-Only Procedure)
- Chassis Intrusion Switch (Service-Only Procedure)
- SAS Backplane (Service-Only Procedure)
- System Board (Service-Only Procedure)
- Troubleshooting Your System
- Safety First-For You and Your System
- Start-Up Routine
- Checking Basic Power Problems
- Checking the Equipment
- Troubleshooting Serial I/O Problems
- Troubleshooting a NIC
- Troubleshooting a Wet System
- Troubleshooting a Damaged System
- Troubleshooting the System Battery
- Troubleshooting Power Supplies
- Troubleshooting System Cooling Problems
- Troubleshooting System Memory
- Troubleshooting a Diskette Drive
- Troubleshooting an Optical Drive
- Troubleshooting a Hard Drive
- Troubleshooting a SAS Controller or SAS RAID Controller
- Troubleshooting an External SAS Tape Drive
- Troubleshooting Expansion Cards
- Troubleshooting the Microprocessors
- Running the System Diagnostics
- Jumpers and Connectors
- Getting Help
- Glossary
- Index
Contents 7
Troubleshooting an Optical Drive . . . . . . . . . . . . . . . . . . . . . . . 109
Troubleshooting a Hard Drive
. . . . . . . . . . . . . . . . . . . . . . . . . 110
Troubleshooting a SAS Controller or SAS RAID Controller
. . . . . . . . . . 111
Troubleshooting an External SAS Tape Drive
. . . . . . . . . . . . . . . . . 112
Troubleshooting Expansion Cards
. . . . . . . . . . . . . . . . . . . . . . . 113
Troubleshooting the Microprocessors
. . . . . . . . . . . . . . . . . . . . 114
5 Running the System Diagnostics . . . . . . . . . . . . . . . . . . 117
Using Dell PowerEdge Diagnostics . . . . . . . . . . . . . . . . . . . . . . 117
System Diagnostics Features
. . . . . . . . . . . . . . . . . . . . . . . . . 117
When to Use the System Diagnostics
. . . . . . . . . . . . . . . . . . . . . 118
Running the System Diagnostics
. . . . . . . . . . . . . . . . . . . . . . . 118
System Diagnostics Testing Options
. . . . . . . . . . . . . . . . . . . . . . 118
Using the Custom Test Options
. . . . . . . . . . . . . . . . . . . . . . . . 118
Selecting Devices for Testing
. . . . . . . . . . . . . . . . . . . . . . . 119
Selecting Diagnostics Options
. . . . . . . . . . . . . . . . . . . . . . 119
Viewing Information and Results
. . . . . . . . . . . . . . . . . . . . . 119
6 Jumpers and Connectors . . . . . . . . . . . . . . . . . . . . . . . 121
System Board Jumpers. . . . . . . . . . . . . . . . . . . . . . . . . . . . . 121
Disabling a Forgotten Password
. . . . . . . . . . . . . . . . . . . . . . . . 123
System Board Connectors
. . . . . . . . . . . . . . . . . . . . . . . . . . . 124
SAS Backplane Board Connectors
. . . . . . . . . . . . . . . . . . . . . . 127
7 Getting Help . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 129
Technical Assistance . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 129
Online Services
. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 129
AutoTech Service
. . . . . . . . . . . . . . . . . . . . . . . . . . . . . 130