Personal Computer User Manual
Table Of Contents
- Hardware Owner’s Manual
- Contents
- About Your System
- Using the System Setup Program
- Installing System Components
- Recommended Tools
- Inside the System
- Removing and Replacing the Optional Front Bezel
- Opening and Closing the System
- Cooling Fans
- Cooling Shrouds
- Power Supplies
- Expansion Cards
- RAC Card
- System Memory
- Processors
- Processor VRMs
- Installing a Diskette Drive
- Installing an Optical Drive
- Hard Drives
- SAS Controller Cards
- Connecting an External SAS Tape Drive
- Connecting an External Fibre Channel Storage Device
- System Battery
- Control Panel Assembly (Service-Only Procedure)
- Fan Interposer Board (Service-Only Procedure)
- Power Distribution Board (Service-Only Procedure)
- Chassis Intrusion Switch (Service-Only Procedure)
- SAS Backplane (Service-Only Procedure)
- System Board (Service-Only Procedure)
- Troubleshooting Your System
- Safety First-For You and Your System
- Start-Up Routine
- Checking Basic Power Problems
- Checking the Equipment
- Troubleshooting Serial I/O Problems
- Troubleshooting a NIC
- Troubleshooting a Wet System
- Troubleshooting a Damaged System
- Troubleshooting the System Battery
- Troubleshooting Power Supplies
- Troubleshooting System Cooling Problems
- Troubleshooting System Memory
- Troubleshooting a Diskette Drive
- Troubleshooting an Optical Drive
- Troubleshooting a Hard Drive
- Troubleshooting a SAS Controller or SAS RAID Controller
- Troubleshooting an External SAS Tape Drive
- Troubleshooting Expansion Cards
- Troubleshooting the Microprocessors
- Running the System Diagnostics
- Jumpers and Connectors
- Getting Help
- Glossary
- Index

About Your System 29
This system supports only
Opteron 8000 series
processors.
Microprocessor(s) is not supported by
the system.
Install a supported microprocessor or
microprocessor combination. See
"Installing a Processor" on page 64.
Time-of-day clock stopped Faulty battery or faulty chip. See "Troubleshooting the System
Battery" on page 104.
Time-of-day not set -
please run SETUP program
Incorrect Time or Date settings; faulty
system battery.
Check the Time and Date settings. See
"Using the System Setup Program" on
page 31. If the problem persists, replace
the system battery. See "System Battery"
on page 78.
Timer chip counter 2
failed
Faulty system board. See "Getting Help" on page 129.
Unsupported CPU
combination
Unsupported CPU stepping
detected
Microprocessor(s) is not supported by
the system.
Install a supported microprocessor or
microprocessor combination. See
"Installing a Processor" on page 64.
Utility partition not
available
The <F10> key was pressed during
POST, but no utility partition exists
on the boot hard drive.
Create a utility partition on the boot
hard drive. See the CDs that came with
your system.
Warning: Following faulty
DIMMs are disabled:
CPU
n
: DIMM
n
CPU
n
: DIMM
n
Total memory size is
reduced.
Faulty or improperly seated memory
module(s) used by CPUn.
See "Troubleshooting System Memory"
on page 106.
Warning! No microcode
update loaded for
processor
n
Microcode update failed. Update the BIOS firmware. See "Getting
Help" on page 129.
Warning: One or more
faulty DIMMs found on CPUn
Faulty or improperly seated memory
module(s) used by CPUn.
See "Troubleshooting System Memory"
on page 106.
Warning: The installed
memory configuration is
not optimal. For more
information on valid
memory configurations,
please see the system
documentation on the
technical support web
site.
Invalid memory configuration. The
system will run but with reduced
functionality.
Ensure that the memory modules are
installed in a valid configuration. See
"General Memory Module Installation
Guidelines" on page 58. If the problem
persists, see "Troubleshooting System
Memory" on page 106.
Table 1-8. System Messages (continued)
Message Causes Corrective Actions










