Server Hardware Owner's Manual
Table Of Contents
- About Your System
- Accessing System Features During Startup
- Front-Panel Features and Indicators
- LCD Panel Features (Optional)
- Hard-Drive Status Indicators
- Back-Panel Features and Indicators
- Guidelines for Connecting External Devices
- NIC Indicator Codes
- Power Indicator Codes
- Diagnostic Lights (Optional)
- LCD Status Messages (Optional)
- System Messages
- Warning Messages
- Diagnostics Messages
- Alert Messages
- Using the System Setup Program and UEFI Boot Manager
- Installing System Components
- Recommended Tools
- Inside the System
- Front Bezel (Optional)
- Opening and Closing the System
- Optical Drive (Optional)
- Hard Drives
- Removing a Drive Blank
- Installing a Drive Blank
- Removing a Hard-Drive Carrier
- Installing a Hard-Drive Carrier
- Removing a Hard Drive From a Hard-Drive Carrier
- Installing a Hard Drive Into a Hard-Drive Carrier
- Removing a Cabled Hard Drive
- Installing a Cabled Hard Drive
- Removing a Hard Drive From a Hard-Drive Bracket
- Installing a Hard Drive Into a Hard-Drive Bracket
- Expansion Card
- Expansion-Card Riser
- Internal USB Memory Key
- Cooling Shroud
- Integrated Storage Controller Card
- System Memory
- Cooling Fans
- iDRAC6 Express Card (Optional)
- iDRAC6 Enterprise Card (Optional)
- VFlash Media (Optional)
- Processor
- Power Supplies
- System Battery
- Control Panel Assembly
- SAS Backplane
- Power Distribution Board
- System Board
- Troubleshooting Your System
- Safety First-For You and Your System
- Troubleshooting System Startup Failure
- Troubleshooting External Connections
- Troubleshooting the Video Subsystem
- Troubleshooting a USB Device
- Troubleshooting a Serial I/O Device
- Troubleshooting a NIC
- Troubleshooting a Wet System
- Troubleshooting a Damaged System
- Troubleshooting the System Battery
- Troubleshooting Power Supply
- Troubleshooting System Cooling Problems
- Troubleshooting a Fan
- Troubleshooting System Memory
- Troubleshooting an Internal USB Key
- Troubleshooting an Optical Drive
- Troubleshooting a Tape Backup Unit
- Troubleshooting a Hard Drive
- Troubleshooting an Expansion Card
- Troubleshooting the Processor
- Running the System Diagnostics
- Jumpers and Connectors
- Getting Help
- Index

48 About Your System
Unable to launch
System Services
image. System
halted!
System halted after F10
keystroke because System
Services image is either
corrupted in the system
firmware or has been lost due
to system board replacement.
The optional iDRAC6
Enterprise card flash memory
or BMC SPI flash may be
corrupted.
Restart the system and
update the Unified Server
Configurator repository to
the latest software to restore
full functionality. See the
Unified Server
Configuration user
documentation for
more information.
Restore the flash memory
using the latest version on
support.dell.com. See the
iDRAC 6 User Guide for
instructions on performing a
field replacement of the
flash memory.
Unexpected
interrupt in
protected mode.
Improperly seated memory
modules or faulty
keyboard/mouse
controller chip.
Reseat the memory modules.
See "Troubleshooting
System Memory" on
page 153. If the problem
persists, see "Getting Help"
on page 169.
Unsupported CPU
combination.
Unsupported CPU
stepping
detected.
Processor is not supported by
the system.
Install a supported processor.
See "Processor" on page 120.
Unsupported DIMM
detected. The
following DIMM
has been
disabled:
x.
Invalid memory
configuration. The system
will run but with the
specified memory module
disabled.
Ensure that the memory
modules are installed in a
valid configuration. See
"General Memory Module
Installation Guidelines" on
page 106.
Table 1-3. System Messages (continued)
Message Causes Corrective Actions
R310HOM.book Page 48 Thursday, March 4, 2010 1:03 AM










