Server Hardware Owner's Manual
Table Of Contents
- About Your System
- Accessing System Features During Startup
- Front-Panel Features and Indicators
- LCD Panel Features (Optional)
- Hard-Drive Status Indicators
- Back-Panel Features and Indicators
- Guidelines for Connecting External Devices
- NIC Indicator Codes
- Power Indicator Codes
- Diagnostic Lights (Optional)
- LCD Status Messages (Optional)
- System Messages
- Warning Messages
- Diagnostics Messages
- Alert Messages
- Using the System Setup Program and UEFI Boot Manager
- Installing System Components
- Recommended Tools
- Inside the System
- Front Bezel (Optional)
- Opening and Closing the System
- Optical Drive (Optional)
- Hard Drives
- Removing a Drive Blank
- Installing a Drive Blank
- Removing a Hard-Drive Carrier
- Installing a Hard-Drive Carrier
- Removing a Hard Drive From a Hard-Drive Carrier
- Installing a Hard Drive Into a Hard-Drive Carrier
- Removing a Cabled Hard Drive
- Installing a Cabled Hard Drive
- Removing a Hard Drive From a Hard-Drive Bracket
- Installing a Hard Drive Into a Hard-Drive Bracket
- Expansion Card
- Expansion-Card Riser
- Internal USB Memory Key
- Cooling Shroud
- Integrated Storage Controller Card
- System Memory
- Cooling Fans
- iDRAC6 Express Card (Optional)
- iDRAC6 Enterprise Card (Optional)
- VFlash Media (Optional)
- Processor
- Power Supplies
- System Battery
- Control Panel Assembly
- SAS Backplane
- Power Distribution Board
- System Board
- Troubleshooting Your System
- Safety First-For You and Your System
- Troubleshooting System Startup Failure
- Troubleshooting External Connections
- Troubleshooting the Video Subsystem
- Troubleshooting a USB Device
- Troubleshooting a Serial I/O Device
- Troubleshooting a NIC
- Troubleshooting a Wet System
- Troubleshooting a Damaged System
- Troubleshooting the System Battery
- Troubleshooting Power Supply
- Troubleshooting System Cooling Problems
- Troubleshooting a Fan
- Troubleshooting System Memory
- Troubleshooting an Internal USB Key
- Troubleshooting an Optical Drive
- Troubleshooting a Tape Backup Unit
- Troubleshooting a Hard Drive
- Troubleshooting an Expansion Card
- Troubleshooting the Processor
- Running the System Diagnostics
- Jumpers and Connectors
- Getting Help
- Index
Running the System Diagnostics 161
Running the System Diagnostics
If you experience a problem with your system, run the diagnostics before
calling for technical assistance. The purpose of the diagnostics is to test your
system's hardware without requiring additional equipment or risking data
loss. If you are unable to fix the problem yourself, service and support
personnel can use diagnostics test results to help you solve the problem.
Using Online Diagnostics
To assess a system problem, first use the online diagnostics. Online
Diagnostics is a suite of diagnostic programs, or test modules, that include
diagnostic tests on chassis and storage components such as hard drives,
physical memory, communications and printer ports, NICs, CMOS, and
more. If you are unable to identify the problem using the online diagnostics,
then use the embedded system diagnostics.
The files required to run the online diagnostics for systems running supported
Microsoft
®
Windows
®
and Linux operating systems are available at
support.dell.com and on the CDs that came with your system. For
information about using diagnostics, see the Dell Online Diagnostics User's
Guide.
Embedded System Diagnostics Features
The system diagnostics provides a series of menus and options for particular
device groups or devices. The system diagnostics menus and options allow
you to:
• Run tests individually or collectively
• Control the sequence of tests
• Repeat tests
• Display, print, or save test results
• Temporarily suspend testing if an error is detected or terminate testing
when a user-defined error limit is reached
• View help messages that briefly describe each test and its parameters
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