Server Hardware Owner's Manual
Table Of Contents
- About Your System
- Accessing System Features During Startup
- Front-Panel Features and Indicators
- LCD Panel Features (Optional)
- Hard-Drive Status Indicators
- Back-Panel Features and Indicators
- Guidelines for Connecting External Devices
- NIC Indicator Codes
- Power Indicator Codes
- Diagnostic Lights (Optional)
- LCD Status Messages (Optional)
- System Messages
- Warning Messages
- Diagnostics Messages
- Alert Messages
- Using the System Setup Program and UEFI Boot Manager
- Installing System Components
- Recommended Tools
- Inside the System
- Front Bezel (Optional)
- Opening and Closing the System
- Optical Drive (Optional)
- Hard Drives
- Removing a Drive Blank
- Installing a Drive Blank
- Removing a Hard-Drive Carrier
- Installing a Hard-Drive Carrier
- Removing a Hard Drive From a Hard-Drive Carrier
- Installing a Hard Drive Into a Hard-Drive Carrier
- Removing a Cabled Hard Drive
- Installing a Cabled Hard Drive
- Removing a Hard Drive From a Hard-Drive Bracket
- Installing a Hard Drive Into a Hard-Drive Bracket
- Expansion Card
- Expansion-Card Riser
- Internal USB Memory Key
- Cooling Shroud
- Integrated Storage Controller Card
- System Memory
- Cooling Fans
- iDRAC6 Express Card (Optional)
- iDRAC6 Enterprise Card (Optional)
- VFlash Media (Optional)
- Processor
- Power Supplies
- System Battery
- Control Panel Assembly
- SAS Backplane
- Power Distribution Board
- System Board
- Troubleshooting Your System
- Safety First-For You and Your System
- Troubleshooting System Startup Failure
- Troubleshooting External Connections
- Troubleshooting the Video Subsystem
- Troubleshooting a USB Device
- Troubleshooting a Serial I/O Device
- Troubleshooting a NIC
- Troubleshooting a Wet System
- Troubleshooting a Damaged System
- Troubleshooting the System Battery
- Troubleshooting Power Supply
- Troubleshooting System Cooling Problems
- Troubleshooting a Fan
- Troubleshooting System Memory
- Troubleshooting an Internal USB Key
- Troubleshooting an Optical Drive
- Troubleshooting a Tape Backup Unit
- Troubleshooting a Hard Drive
- Troubleshooting an Expansion Card
- Troubleshooting the Processor
- Running the System Diagnostics
- Jumpers and Connectors
- Getting Help
- Index

154 Troubleshooting Your System
9
Close the system. See "Closing the System" on page 79.
10
Reconnect the system to its electrical outlet, and turn on the system and
attached peripherals.
11
Enter the System Setup program and check the system memory setting.
See "Memory Settings Screen" on page 57.
If the problem is not resolved, proceed with the next step.
12
Turn off the system and attached peripherals, and disconnect the system
from the power source.
13
Open the system. See "Opening the System" on page 78.
14
If a diagnostic test or error message indicates a specific memory module as
faulty, swap or replace the module.
15
To troubleshoot an unspecified faulty memory module, replace the
memory module in the first DIMM socket with a module of the same type
and capacity. See "Installing Memory Modules" on page 109.
16
Close the system. See "Closing the System" on page 79.
17
Reconnect the system to its electrical outlet, and turn on the system and
attached peripherals.
18
As the system boots, observe any error message that appears and the
diagnostic indicators on the front of the system.
19
If the memory problem is still indicated, repeat step 12 through step 18 for
each memory module installed.
If the problem persists after all memory modules have been checked,
see "Getting Help
" on page 169
.
R310HOM.book Page 154 Thursday, March 4, 2010 1:03 AM










