Server Hardware Owner's Manual
Table Of Contents
- About Your System
- Accessing System Features During Startup
- Front-Panel Features and Indicators
- LCD Panel Features (Optional)
- Hard-Drive Status Indicators
- Back-Panel Features and Indicators
- Guidelines for Connecting External Devices
- NIC Indicator Codes
- Power Indicator Codes
- Diagnostic Lights (Optional)
- LCD Status Messages (Optional)
- System Messages
- Warning Messages
- Diagnostics Messages
- Alert Messages
- Using the System Setup Program and UEFI Boot Manager
- Installing System Components
- Recommended Tools
- Inside the System
- Front Bezel (Optional)
- Opening and Closing the System
- Optical Drive (Optional)
- Hard Drives
- Removing a Drive Blank
- Installing a Drive Blank
- Removing a Hard-Drive Carrier
- Installing a Hard-Drive Carrier
- Removing a Hard Drive From a Hard-Drive Carrier
- Installing a Hard Drive Into a Hard-Drive Carrier
- Removing a Cabled Hard Drive
- Installing a Cabled Hard Drive
- Removing a Hard Drive From a Hard-Drive Bracket
- Installing a Hard Drive Into a Hard-Drive Bracket
- Expansion Card
- Expansion-Card Riser
- Internal USB Memory Key
- Cooling Shroud
- Integrated Storage Controller Card
- System Memory
- Cooling Fans
- iDRAC6 Express Card (Optional)
- iDRAC6 Enterprise Card (Optional)
- VFlash Media (Optional)
- Processor
- Power Supplies
- System Battery
- Control Panel Assembly
- SAS Backplane
- Power Distribution Board
- System Board
- Troubleshooting Your System
- Safety First-For You and Your System
- Troubleshooting System Startup Failure
- Troubleshooting External Connections
- Troubleshooting the Video Subsystem
- Troubleshooting a USB Device
- Troubleshooting a Serial I/O Device
- Troubleshooting a NIC
- Troubleshooting a Wet System
- Troubleshooting a Damaged System
- Troubleshooting the System Battery
- Troubleshooting Power Supply
- Troubleshooting System Cooling Problems
- Troubleshooting a Fan
- Troubleshooting System Memory
- Troubleshooting an Internal USB Key
- Troubleshooting an Optical Drive
- Troubleshooting a Tape Backup Unit
- Troubleshooting a Hard Drive
- Troubleshooting an Expansion Card
- Troubleshooting the Processor
- Running the System Diagnostics
- Jumpers and Connectors
- Getting Help
- Index

Troubleshooting Your System 151
Troubleshooting Power Supply
CAUTION: At least one power supply must be installed for the system to operate.
Operating the system with only one power supply installed for extended periods of
time can cause the system to overheat.
1
Reseat the power supply by removing and reinstalling it. See "Power
Supplies" on page 125.
NOTE: After installing a power supply, allow several seconds for the system
to recognize the power supply and to determine if it is working properly. The
power indicator turns green to signify that the power supply is functioning
properly.
2
If the problem persists, replace the faulty power supply.
If the problem is not resolved by replacing the power supply, see "Getting
Help" on page 169.
Troubleshooting System Cooling Problems
CAUTION: Many repairs may only be done by a certified service technician. You
should only perform troubleshooting and simple repairs as authorized in your
product documentation, or as directed by the online or telephone service and
support team. Damage due to servicing that is not authorized by Dell is not covered
by your warranty. Read and follow the safety instructions that came with the
product.
Ensure that none of the following conditions exist:
• System cover, cooling shroud, drive blank, power-supply blank, or back
filler bracket is removed.
• Ambient temperature is too high.
• External airflow is obstructed.
• An individual cooling fan is removed or has failed. See "Troubleshooting a
Fan" on page 152.
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