Server Hardware Owner's Manual
Table Of Contents
- Contents
- About Your System
- Using the System Setup Program
- Installing System Components
- Recommended Tools
- Inside the System
- Front Drive Bezel
- Opening the System
- Closing the System
- Removing and Installing Blank Drive EMI Fillers
- Cooling Shrouds
- Power Supplies
- Hard Drives
- Diskette Drive
- Optical and Tape Drives
- Expansion Cards
- SAS Controller Card
- RAID Battery
- Configuring the Boot Device
- RAC Card
- Internal USB Memory Key Connector
- Integrated TOE
- Cooling Fans
- System Memory
- Processors
- System Battery
- Chassis Intrusion Switch
- Power Supply Distribution Board
- SAS/SATA Backplane
- Control Panel (Service-only Procedure)
- System Board (Service Only Procedure)
- Troubleshooting Your System
- Safety First-For You and Your System
- Start-Up Routine
- Checking the Equipment
- Troubleshooting Serial I/O Problems
- Troubleshooting a NIC
- Troubleshooting a Wet System
- Troubleshooting a Damaged System
- Troubleshooting the System Battery
- Troubleshooting Redundant Power Supplies
- Troubleshooting System Cooling Problems
- Troubleshooting System Memory
- Troubleshooting an Internal USB Key
- Troubleshooting a Diskette Drive
- Troubleshooting an Optical Drive
- Troubleshooting a SCSI Tape Drive
- Troubleshooting a Hard Drive
- Troubleshooting a Hot-plug Hard Drive
- Troubleshooting a SAS or SAS RAID Controller
- Troubleshooting Expansion Cards
- Troubleshooting the Microprocessors
- Running the System Diagnostics
- Jumpers and Connectors
- Getting Help
- Glossary
- Index
Troubleshooting Your System 167
c
Remove the expansion card shroud. See "Removing the Expansion
Card Shroud" on page 72.
d
Locate the NVRAM_CLR jumper on your system board (see "System
Board Jumpers and Connectors" on page 197) and set the jumper to
the enabled position.
e
Install the expansion card shroud. See "Installing the Expansion Card
Shroud" on page 75.
f
Close the system. See "Closing the System" on page 70.
g
Reconnect the system and peripherals to power and restart.
If all USB devices are operational, proceed to the next step.
If the USB devices are still not functioning, see "Getting Help" on
page 205.
h
Repeat step a through step c.
i
Set the NVRAM_CLR jumper to the disabled position.
j
Install the expansion card shroud. See "Installing the Expansion Card
Shroud" on page 75.
k
Close the system. See "Closing the System" on page 70.
l
Reconnect the system and peripherals to power and restart.
m
Enter the System Setup program and reenter any custom BIOS
settings that were reset. Be sure to leave all USB ports enabled.
Troubleshooting a NIC
Problem
• NIC cannot communicate with network.
Action
1
Run the appropriate online diagnostic test. See "Using Server
Administrator Diagnostics" in "Running the System Diagnostics" on
page 194.